FAQs & Troubleshooting
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
Scan multiple pages into one file instead of each scan being saved as a separate file.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
Setup and use Brother PC-FAX receiving
Load paper in the paper tray
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
How to identify your Operating System (OS).
"Offline" appears on the Status Monitor.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.
I cannot print using my Brother machine on a wireless network (Mac)
I cannot save a file downloaded from the Brother support website (For Windows)
Can I use AirPrint with my Brother machine?
Can I print from and scan to iPhone, iPod touch and iPad?
Print both sides of paper or a booklet automatically
Set up your Brother machine on a wireless network.
I cannot print using my Brother machine on a wireless network (Windows)
I cannot find some option in the Printing preferences. (For Windows)
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
Install the built-in drivers (For Windows 8 or later)
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
The printer status is Offline or Paused.