FAQs & Troubleshooting
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347 Results
- 1Locate files scanned with ControlCenter3 (For Windows)
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3How to identify your Operating System (OS).
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5What is Brother iPrint&Scan?
- 6Colors are light or unclear on the whole page
- 7The color of your printouts is not what you expected
- 8Reset the network settings to the factory default (video instructions available)
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10The printer status is Offline or Paused.
- 11Clear the message "Awaiting Redial"
- 12Set up your Brother machine on a wireless network.
- 13Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 14I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 15Uneven density appears periodically across the page.
- 16Turn the Toner Save mode on or off
- 17A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 18Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19Can I print from or scan to Android™ Smartphone?
- 20Curled or wavy
- 21Wrinkle
- 22Poor fixing
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 25Download a file from the "Downloads" section and save it to Windows 10 computer.
- 26Adjust color settings by using the custom setting in the printer driver
- 27I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 28I cannot print using my Brother machine on a wireless network (Mac)
- 29Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 30I cannot install Brother drivers on Debian 10 (Linux)
- 31Color misregistration
- 32I cannot print using my Brother machine on a wireless network (Windows)
- 33When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 34Change the printer driver settings (Windows/macOS)
- 35Reset the network settings to the factory default (video instructions).
- 36Uninstall the Brother Software and Drivers (Windows)
- 37Install additional memory.
- 38White spots or hollow print
- 39Windows 10 Support Information
- 40Enable the Brother machine's network interface.
- 41What driver package format is supported by my Linux distribution?
- 42Toner scatter or toner stain
- 43Colored lines across the page
- 44White lines, bands or ribbing across the page
- 45Out of Memory
- 46Jam Inside
- 47Jam Tray
- 48Wireless setup is requesting a WPS PIN to complete the setup
- 49Belt End Soon
- 50Scan and save a document in PDF format (Scan to File)
