FAQs & Troubleshooting
Popular |
343 Results
- 51Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 52I'm using MagicJack and am having problems sending or receiving faxes.
- 53My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 54Replace WT Box
- 55Change the language displayed on my Brother machine's LCD from Spanish to English.
- 56My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 57I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 58I cannot find some option in the Printing preferences. (For Windows)
- 59Configure and use the Scan to Network feature
- 60Print on plain paper or bond paper from the Manual feed slot
- 61Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 62When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 63I am sharing my Brother machine. I can print but cannot scan.
- 64Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 65Can I use voice mail on the same line as my Brother machine?
- 66How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 67Color misregistration
- 68Poor fixing
- 69Drums End Soon/ Drum End Soon(X)
- 70Jam Rear
- 71Colored lines across the page
- 72Reset the network settings to the factory default (video instructions).
- 73Print on envelopes, labels or thick paper from the Manual feed slot
- 74I'm using Macintosh. What is the PreScan option used for?
- 75Print the Network Configuration List
- 76Colored streaks or bands down the page
- 77Completely blank or some colors are missing.
- 78Wireless setup is requesting a WPS PIN to complete the setup
- 79The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 80I keep getting the error message "Authenticate Err (Authentication error)".
- 81Discover the MAC address of the Brother network card
- 82I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 83Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 84I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 85Size mismatch
- 86Drum Error (Drum!)
- 87Document Jam
- 88I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 89What driver package format is supported by my Linux distribution?
- 90When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 91"Offline" appears on the Status Monitor.
- 92Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 93Offset image
- 94When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 95Create or view a XML Paper Specification document
- 96Clean the Drum Unit
- 97Reset the network settings to the factory default (video instructions available)
- 98Turn the Toner Save mode on or off
- 99I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 100Configure scan settings without administrator privileges (Linux)