FAQs & Troubleshooting
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377 Results
- 51I cannot print using my Brother machine on a wireless network (Mac)
- 52I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 53Manual Feed
- 54Adjust the Brother machine's Sleep Time setting
- 55Clean the paper pick-up roller.
- 56My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 57When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 58Windows 10 Support Information
- 59The Scan button is grayed, shaded or unavailable in PaperPort 12 SE on Windows 8
- 60Open the Control Panel (For Windows)
- 61Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 62Scan multiple pages into one file instead of each scan being saved as a separate file.
- 63Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 64My printed pages are completely blank.
- 65Wrinkles or creases
- 66White lines, bands or ribbing across the page
- 67Clean the corona wire
- 68The faxes I send and copies I make are completely blank.
- 69Configure and use the Scan to Network feature (For Windows)
- 70Printing/ Scanning with a mobile device
- 71Out of Memory
- 72Where can I download Brother iPrint&Scan application for Mac?
- 73The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 74Can I use voice mail on the same line as my Brother machine?
- 75White spots or black spots at 3.7 in. (94 mm) intervals
- 76Jam Duplex
- 77Jam MP Tray
- 78Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 79Enable the Brother machine's network interface.
- 80Delete print jobs from the print queue.
- 81I cannot print automatically a document that has different paper sizes.
- 82Open the "Scanners and Cameras" and Properties.
- 83Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 84The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 85Scan Unable xx
- 86Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 87I can print but cannot scan via network. (For Windows)
- 88Unusable Device
- 89Size Error DX
- 90Envelope creases
- 91I cannot print from my computer via USB.
- 92My Brother machine misfeeds paper.
- 93I cannot install Brother drivers on Debian 10 (Linux)
- 94When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 95Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 96Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 97The print speed is slow.
- 98How do I know which receive mode to select?
- 99Configure a cover page for PC-FAX.
- 100Size Error
