FAQs & Troubleshooting
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375 Results
- 51The faxes I send and copies I make are completely blank.
- 52Forward a fax to another fax machine when my machine has a mechanical problem
- 53Install extra memory
- 54I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 55When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 56What is Brother iPrint&Scan?
- 57Can I print from and scan to iPhone, iPod touch and iPad?
- 58Lines across the page
- 59I cannot print using my Brother machine on a wireless network (Mac)
- 60How do I know which receive mode to select?
- 61Print Unable or Print Unable XX
- 62What kind of paper can I use?
- 63Print on labels and envelopes from the MP tray.
- 64My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 65Configure and use the Scan to E-mail Server feature.
- 66Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 67Replace Laser
- 68Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 69Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 70Drum End Soon
- 71Gray background
- 72Faint
- 73What is the recommended paper?
- 74Set up your Brother machine on a wireless network.
- 75Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 76Setup and use Brother PC-FAX receiving
- 77Remotely access my Brother machine to forward my faxes to another machine.
- 78Fuser Error or Self-Diagnostic
- 79Duplex Disabled
- 80No Toner
- 81When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 82Scan multiple pages into one file instead of each scan being saved as a separate file.
- 83Set up my Brother machine to forward the received faxes to another location.
- 84I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 85What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 86Wrong Paper Size
- 87Supported models of Universal Printer Driver for PCL
- 88The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 89Replace PF Kit xx
- 90When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 91Reset the network settings to the factory default (video instructions).
- 92Hollow print
- 93Delete print jobs from the print queue.
- 94Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 95Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 96Can I print from or scan to Android™ Smartphone?
- 97Drum Stop
- 98When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 99Unusable Device
- 100Size mismatch
