FAQs & Troubleshooting
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372 Results
- 51Print both sides of paper or a booklet automatically
- 52Cover is Open
- 53Clean the drum unit
- 54Adjust the Brother machine's Sleep Time setting
- 55My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 56What driver package format is supported by my Linux distribution?
- 57When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 58Setup and use Brother PC-FAX receiving
- 59White spots or black spots at 3.7 in. (94 mm) intervals
- 60Curled or wavy
- 61Wireless setup is requesting a WPS PIN to complete the setup
- 62What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 63I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 64Print on labels and envelopes from the MP tray.
- 65I cannot install Brother drivers on Debian 10 or later (Linux)
- 66Set up your Brother machine on a wireless network.
- 67A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 68I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 69The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 70The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 71Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 72White lines down the page
- 73Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 74Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 75Out of Memory
- 76Drum End Soon
- 77I cannot save a file downloaded from the Brother support website (For Windows)
- 78Protect your Brother machine against unauthorised access over the network
- 79Configure and use the Scan to E-mail Server feature.
- 80I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 81Print Unable or Print Unable XX
- 82Replace Laser
- 83When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 84White spots or black spots at 1.5 in. (39 mm) intervals or random spots
- 85Lines across the page
- 86White lines across the page
- 87I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 88Unusable Device
- 89Install the optional lower tray
- 90Can I use voice mail on the same line as my Brother machine?
- 91Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 92Toner specks
- 93Enable the Brother machine's network interface.
- 94Printing/ Scanning with a mobile device
- 95Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 96What is AirPrint?
- 97Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 98How do I know which receive mode to select?
- 99I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 100I cannot print from my computer via USB.