FAQs & Troubleshooting
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372 Results
- 101Cartridge Error
- 102Replace PF Kit xx
- 103Duplex Disabled
- 104Unusable Device
- 105Can I use voice mail on the same line as my Brother machine?
- 106White spots or black spots at 1.5 in. (39 mm) intervals or random spots
- 107White spots or black spots at 3.7 in. (94 mm) intervals
- 108Toner specks
- 109What kind of paper can I use?
- 110Jam MP Tray
- 111What is Distinctive Ring and how do I program it?
- 112What kind of memory can I use?
- 113Gray background
- 114Use the Network Connection Repair Tool (Windows)
- 115I cannot print from my computer via USB.
- 116Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 117Delete print jobs from the print queue.
- 118I cannot print automatically a document that has different paper sizes.
- 119I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 120Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 121Change the printer driver settings (Windows/macOS)
- 122Set up my Brother machine to forward the received faxes to another location.
- 123When I make a copy using Legal size paper the image or text is cut off.
- 124Scan a document into PaperPort™ using the TWAIN driver
- 125Drum Error (Drum!)
- 126Uninstall the drivers. (Mac OS X 10.5)
- 127Prevent public users from changing the settings of my Brother machine.
- 128Reset the network settings to the factory default
- 129Install extra memory
- 130When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 131Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 132Send a PC-FAX
- 133I can print but cannot scan via network. (For Windows)
- 134I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 135Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 136Lines across the page
- 137All black
- 138When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 139Scan from the Brother iPrint&Scan application using Windows Phone.
- 140DIMM Error
- 141Use the Universal Printer Driver for PCL
- 142Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 143The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 144I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 145Fuser Error or Self-Diagnostic
- 146Drum Stop
- 147No Toner
- 148I can print but cannot scan via network. (For Mac)
- 149When I try to send a fax the message "FAX # Restricted" appears on the display.
- 150Scan multiple pages into one file instead of each scan being saved as a separate file.