How to identify your Operating System (OS).

Install the built-in drivers (For Windows 8 and Windows 10)

"Paper Jam Rear" error appears on the LCD. What should I do?

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

Load paper.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

Scan and save a document in PDF format (Scan to File)

Printing on thick paper or transparencies.

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?

How do I clear vertical lines or streaks that appear in the copies I made?

Open the Control Panel (For Windows)

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

Replace the drum unit.

The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?

What are the recommended specifications for the paper I should use on my product?

Replace the toner cartridge

I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.

Does NC-2200w work with Windows Vista?

I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?

How can I improve poor print quality ?

My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?

I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

How can I clear the "Drum Error" or the "Dust on Drum" error message on the LCD?

How can I clear the "Scanner Locked" error message?

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

Pre-Required Procedures (Linux)

Can I print from and scan to iPhone, iPod touch and iPad?

Configure or change the settings of the ControlCenter 2 or 3 scanning options

How do I load legal size paper in the paper tray?

I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

Delete print jobs from the print queue.

The printer status is Offline or Paused.

When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?

How do I check if the MFC has faxes in its memory when it has a mechanical problem?

"Paper Jam Inside" error appears on the LCD. What should I do?

"Paper Jam Tray" error appears on the LCD. What should I do?

I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)

I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.

Scan using XSane or GIMP (Linux)

The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).

The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)

The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.

Load envelopes, labels, or thick paper into the manual feed slot.