FAQs & Troubleshooting
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294 Results
- 1Load paper.
- 2Scan and save a document in PDF format (Scan to File)
- 3Install the built-in drivers (For Windows 8 and Windows 10)
- 4How to identify your Operating System (OS).
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6"Paper Jam Rear" error appears on the LCD. What should I do?
- 7Replace the drum unit.
- 8Can I print from or scan to Android™ Smartphone?
- 9Load envelopes, labels, or thick paper into the manual feed slot.
- 10How can I improve poor print quality ?
- 11ControlCenter3 displays a blank screen at startup (Windows)
- 12What driver package format is supported by my Linux distribution?
- 13The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
- 14When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 15Replace the toner cartridge
- 16The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18I'm using MagicJack and am having problems sending or receiving faxes.
- 19Check the IP addresses of your PC and the Brother machine
- 20What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 21"Paper Jam Inside" error appears on the LCD. What should I do?
- 22What is Distinctive Ring and how do I program it?
- 23Open the Control Panel (For Windows)
- 24The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 25Change the quality of the faxes I send (Fax Resolution).
- 26Change the printer driver settings (Windows/macOS)
- 27The printer status is Offline or Paused.
- 28How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 29I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 30Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 31When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 32Printing on thick paper or transparencies.
- 33How do I clean the corona wire?
- 34What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 35I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 36My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 37Pre-Required Procedures (Linux)
- 38What is the difference between the toner cartridge and the drum unit?
- 39I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 40Does NC-2200w work with Windows Vista?
- 41How do I clean white or black spots on printed documents?
- 42I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 43How do I clear vertical lines or streaks that appear in the copies I made?
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
- 46Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 47Can I transfer faxes in the MFC's memory to the PC?
- 48"Paper Jam Tray" error appears on the LCD. What should I do?
- 49Can I confirm that the FAX was sent correctly?
- 50Can I reduce the size of a received fax on this machine?