FAQs & Troubleshooting
 |
Popular |
299 Results
- 1How to identify your Operating System (OS).
- 2I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 3Is it OK to install Brother Windows XP drivers into Windows Vista?
- 4I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 5How do I factory reset the print server?
- 6Change the printer driver settings (Windows/macOS)
- 7Scan and save a document in PDF format (Scan to File)
- 8When I print, the pages are smudged with ink. What should I do?
- 9I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 10How do I clear Machine Error 46?
- 11When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 12Can I still receive faxes or calls when the machine is switched off?
- 13I'm using Macintosh®. What are the settings in the Scanner window used for?
- 14I cannot install Brother drivers on Debian 10 (Linux)
- 15Pre-Required Procedures (Linux)
- 16Install the built-in drivers (For Windows 8 or later)
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18I'm using MagicJack and am having problems sending or receiving faxes.
- 19I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 20I'm using Windows 7. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 21The printer status is Offline or Paused.
- 22Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 23Functions supported in the Windows 7 built-in drivers
- 24Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 25Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 26Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
- 27I'm using Mac OS® X. I cannot locate my Brother machine from "Printer Setup Utility" or the web browser (Safari). Why?
- 28I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 29One or more of my colors are not printing (blank). What can I do?
- 30Can I confirm that the FAX was sent correctly?
- 31When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 32Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 33The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 34Check the firmware version.
- 35I cannot print from my computer via USB.
- 36ControlCenter3 displays a blank screen at startup (Windows)
- 37Windows 10 Support Information
- 38Open the Control Panel (For Windows)
- 39Scan multiple pages into one file instead of each scan being saved as a separate file.
- 40Can I print using only the black ink cartridge when the Color cartridges have run out?
- 41I'm using Windows Vista. There are two printer icons with a same product name in the "Printers" section. Why? Which should I use?
- 42Is my machine compatible with Windows Vista?
- 43Can third party ink be used to refill the ink cartridges?
- 44I'm using Mac OS X 10.4/10.5. How do I use the Brother Status Monitor Widget?
- 45In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 46Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 47Scan an image and insert it in a Windows XP application
- 48I am having issues with the paper feed. What can I do?
- 49When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 50I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
