FAQs & Troubleshooting
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245 Results
- 1Using the Printer Setting Tool (for Mac)
- 2Wireless setup: Connect your printer to your computer.
- 3Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 4I cannot connect my printer to the wireless network with WPS when using WPA3.
- 5I cannot install the printer driver.
- 6Where can I find my Brother printer's serial number?
- 7What iOS mobile application can I use?
- 8How do I connect the printer to my mobile device using the Infrastructure mode or the Wireless Direct mode?
- 92-color Printing is not possible.
- 10How do I install/change the label roll?
- 11How to uninstall the printer driver and software
- 12What Android™ mobile application can I use?
- 13How can I connect my printer wirelessly?
- 14How to identify your Operating System (OS) for Windows or Mac
- 15Where can I download the latest P-touch Editor for Mac?
- 16Using the Communication settings (for Windows)
- 17When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 18How do I transfer label or slip templates?
- 19I cannot print.
- 20How do I connect my computer to the printer using the Wireless Direct mode?
- 21Installing the software
- 22What are the cleaning sheets for? When do I use them?
- 23I cannot connect my printer to a Windows 11 computer via USB.
- 24What is the default User ID and Password for BRAdmin Light or Professional?
- 25I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 26When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 27I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 28How do I connect the printer to my computer via Wi-Fi®?
- 29Where can I download Brother iPrint&Label? (iPrint&Label)
- 30Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 31P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 32How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 33(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34The paper settings specified from the server computer are not reflected on the client computer.
- 35How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 36The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 37Using the Device Settings (for Windows)
- 38What do the indicator lights mean?
- 39When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 40Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 41I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 42Poor print quality when printing on narrow labels. (iPrint&Label)
- 43I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 44My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 45Printing is not possible. (USB connection)
- 46Using the Printer Setting Tool (for Windows)
- 47How can I reset the printer?
- 48(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 49Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 50Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)