FAQs & Troubleshooting
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263 Results
- 1Where can I find my Brother printer's serial number?
- 2What methods can I use to configure wireless settings?
- 3What iOS mobile application can I use?
- 4Using the Printer Setting Tool (for Mac)
- 5What Android™ mobile application can I use?
- 6Wireless setup: Connect your printer to your computer.
- 7How do I connect the printer to my mobile device using the Infrastructure mode or the Wireless Direct mode?
- 8How to identify your Operating System (OS) for Windows or Mac
- 9Where can I download the latest P-touch Editor for Mac?
- 10Easy video guide for wireless setup
- 11Wireless setup: Connect your printer to your mobile device.
- 12What are the cleaning sheets for? When do I use them?
- 13Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 14The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 15I cannot install the printer driver.
- 162-color Printing is not possible.
- 17How do I connect the printer to my computer via Wi-Fi®?
- 18How to uninstall the printer driver and software
- 19I cannot print.
- 20How can I connect my printer wirelessly?
- 21Which interface can I use?
- 22Which devices and connection methods can I use? (iPrint&Label)
- 23Using the Communication settings (for Windows)
- 24How do I install/change the label roll?
- 25What is a wireless router or access point?
- 26P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 27I want to print a label containing a barcode. (P-touch Editor Lite)
- 28How do I connect my computer to the printer using the Wireless Direct mode?
- 29What do the indicator lights mean?
- 30Installing the software
- 31How to print a label using AirPrint (For Mac)
- 32Print wirelessly from your AirPrint-compatible Apple device
- 33Using the Device Settings (for Windows)
- 34What is Infrastructure mode?
- 35My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 36I got an error while installing the printer driver. (Linux®)
- 37I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 38How do I connect the computer to my printer using both the Infrastructure mode and the Wireless Direct mode?
- 39How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 40How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 41What is Wireless Direct?
- 42When I click on Printer Settings I get an error message: "A compatible printer cannot be found". How do I correct this problem? (iPrint&Label)
- 43How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 44When I try to use the database function, an application error occurs. (P-touch Editor 5.x for Windows)
- 45How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 46I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 47Using the Printer Setting Tool (for Windows)
- 48I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
- 49How do I connect the printer and my computer using a USB cable?
- 50Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
