QL-810W/810Wc

FAQs & Troubleshooting

FAQs & Troubleshooting

Video guide: Connect the printer to your mobile device via Wi-Fi®

Connecting using a wireless router or access point

If your mobile device is already connected to a wireless LAN (local area network), you can easily connect your printer to your mobile device by adding the printer to that network.


This FAQ explains the Infrastructure mode connection method, which uses your wireless router or access point.

Before configuring the settings:

  • Use your computer to connect your mobile device and printer using a wireless LAN connection.
  • For Windows users:
    You are required to install the printer driver and the Printer Setting Tool on your computer in the steps described below. The installation procedure is explained in the following videos.
    To install the printer driver and P-touch Editor, download them from the [Downloads] section of this website.
    For Mac users:
    You are required to install the Full Software Package on your computer in the steps described below. The installation procedure is explained in the following videos.
    To install the Full Software Package, download it from the [Downloads] section of this website.
  • To print, the “iPrint&Label” mobile app is required. Download and install the app from the App Store or Google Play™.

 

Check the requirements

Your printer, mobile device, wireless router or access point, computer, and USB cable

 

 

Setting your printer using a computer

Select the operating system for your computer.

Windows
Mac

 

Setup videos for Windows users

The following videos show the setting procedure for Windows users.
Click the video for the operating system of your mobile device.

 

For Apple devices

*The video clip is being streamed from YouTube.

 

For Android™ devices

*The video clip is being streamed from YouTube.

For a written description and illustrations of the setting procedure, see "How do I connect the printer to my mobile device using the Infrastructure mode or the Wireless Direct mode?"

 

Setup videos for Mac users

The following videos show the setting procedure for Mac users.
Click the video for the operating system of your mobile device.

 

For Apple devices

*The video clip is being streamed from YouTube.

 

 

For Android™ devices

*The video clip is being streamed from YouTube.

For a written description and illustrations of the setting procedure, see "How do I connect the printer to my mobile device using the Infrastructure mode or the Wireless Direct mode?"
 

You can also use the Wireless Direct connection method.

If you do not use a wireless router or access point, or if you do not know if a wireless router or access point is available, use this method.

For more information, see "How do I connect the printer to my mobile device using the Infrastructure mode or the Wireless Direct mode?".

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

QL-810W/810Wc

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