FAQs & Troubleshooting
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189 Results
- 1How do I transfer label templates with P-touch Transfer Express?
- 2How to install the printer driver for serial interface
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 5How do I transfer label or slip templates?
- 6Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8Where can I download the latest P-touch Editor for Mac?
- 9Installing the LPR driver and CUPS wrapper driver (Linux®)
- 10How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 11Uninstalling the printer drivers (Linux®)
- 12"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 13How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 14The paper settings specified from the server computer are not reflected on the client computer.
- 15How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 16I cannot install the printer driver or print in Windows 11.
- 17I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 18What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 19How do I install/change the DK roll?
- 20(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 21How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 22Printing is not possible. (USB connection)
- 23I cannot discover the product with the configuration utility.
- 24Some of the print options in OpenOffice do not work. (Linux®)
- 25Creating a label with OpenOffice (Linux®)
- 26How do I uninstall the printer driver?
- 27(Video) When I print many continuous labels, part of the label data is printed twice.
- 28The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 29When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 30Where can I find my Brother printer's serial number?
- 31How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 32Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 33My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 34Printing is not possible. (P-touch Editor5.3 for Mac)
- 35The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 36Suddenly my print server stopped printing.
- 37I have an occasional printing problem.
- 38(Video) Small characters or thin lines are printed faintly.
- 39Can I directly operate my printer from a self-developed application software and print a label?
- 40The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 41(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 42How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 43How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 44How do I reset the PS-9000 to factory default settings?
- 45P-touch Editor crashes when I open it on my Mac.
- 46Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 47I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 48(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 50When I print many continuous labels, part of the label data is printed twice.