"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?

This error appears when you install the wrong driver for your Operating System (OS).
Please check your OS by referring to the FAQ: "How to identify your Operating System (OS) for Windows or Mac." and re-install the correct driver.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

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PT-1230PC, PT-1500PC, PT-18R, PT-18RKT, PT-1950, PT-1960, PT-2100, PT-2110, PT-2300, PT-2310, PT-2430PC, PT-2600, PT-2610, PT-2700, PT-2710, PT-2730, PT-3600, PT-9200DX, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-D450, PT-D600, PT-E500, PT-E550W, PT-H500, PT-P700, PT-P710BT, PT-P715eBT, PT-P750W, PT-P910BT, QL-1050, QL-1050N, QL-1060N, QL-1100, QL-1110NWB, QL-500, QL-550, QL-570, QL-570VM, QL-580N, QL-600, QL-650TD, QL-700, RJ-2030, RJ-2050, RJ-2140, RJ-2150, RJ-3050, RJ-3050Ai, RJ-3150, RJ-3150Ai, RJ-4030, RJ-4040, RJ-4230B, RJ-4250WB, TD-2020, TD-2120N, TD-2130N, TD-4000, TD-4100N, TD-4410D, TD-4420DN, TD-4550DNWB

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