FAQs & Troubleshooting
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208 Results
- 1Configure the Brother machine for a wireless network using automatic wireless mode (SecureEasySetup™, Wi-Fi Protected Setup or AOSS™)
- 2Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
- 3How do I clean the paper pick-up roller?
- 4The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 5Can the network printer be setup both wired and wireless at the same time?
- 6The printer status is Offline or Paused.
- 7Replace the drum unit.
- 8How do I enable or disable the wireless network card on this printer?
- 9How do I factory reset the print server?
- 10How do I install additional memory?
- 11Print the Network Configuration List.
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13How to identify your Operating System (OS).
- 14What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 15Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 16I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 17Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19Wireless Setup Assistant
- 20Replace the toner cartridge
- 21Print on labels and envelopes from the MP tray.
- 22I cannot connect my machine to the wireless network.
- 23What do the LED indications mean?
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25Delete print jobs from the print queue.
- 26I cannot print from my computer via network. (For Macintosh)
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 29Print a Printer Settings page.
- 30Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 31The printer prints unexpectedly or it prints garbage.
- 32How do I clear Jam Rear/ Duplex?
- 33What kind of memory can I use?
- 34What can happen if the wrong paper is used in your machine.
- 35How can I clean the inside of the printer?
- 36Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 37How can I change the printer settings?
- 38Memory full
- 39Lines appears across the page.
- 40"Offline" appears on the Status Monitor.
- 41Important points you need to confirm before configuring your Brother machine for a wireless network.
- 42I cannot print from my computer via USB.
- 43What is WEP?
- 44What is SecureEasySetup™, Wi-Fi Protected Setup (PBC*)or AOSS™?
- 45How can I clean the corona wire of the drum unit?
- 46What driver package format is supported by my Linux distribution?
- 47I get a TS error when trying to print on a wireless network.
- 48I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 49Check the firmware version.
- 50Open the Control Panel (For Windows)
