FAQs & Troubleshooting
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145 Results
- 1How do I load A5 paper?
- 2What are the difference between PCL Driver and PS(PostScript) Driver?
- 3How can I print on transparency sheets?
- 4Print on custom-size (Long) paper.
- 5The printer stopped receiving data half way through the print job. What should I do?
- 6Printing Watermarks from a Windows PC
- 7Functions supported in the Windows 7 built-in drivers
- 8I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 9What is the life of the consumables?
- 10What are the suitable types of paper for this printer?
- 11The printer stopped receiving data halfway through the print job. What should I do?
- 12The printer status is Offline or Paused.
- 13I was using A5 size paper, but no I want to change it to another size. How should I do?
- 14How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 15What do LCD messages on Display (Error Messages) mean?
- 16Selecting the best possible print quality from a Windows PC
- 17How can I change the IP address?
- 18Delete print jobs from the print queue.
- 19The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 20Can I print from or scan to Android™ Smartphone?
- 21The machine does not print anything.
- 22What is the printable area per page?
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25How to identify your Operating System (OS).
- 26I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 27Change the printer driver settings (Windows/macOS)
- 28I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 29Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 30Change color mode settings within the driver.
- 31How can I use the BRAdmin Professional Software to View and change printer information?
- 32What are the unsuitable types of paper to use on this printer?
- 33I cannot print from Mac OS X.
- 34Can I use non-Brother or third party supplies with the Brother machine?
- 35What can happen if the wrong paper is used in your machine.
- 36Can I print using the IPP protocol on Windows XP?
- 37I'm trying to feed the paper from the Multi-purpose tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39Print on both sides of the paper.
- 40What is the difference between the toner cartridge and the drum unit?
- 41Can I print from and scan to iPhone, iPod touch and iPad?
- 42Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 43I cannot print on transparency sheets.
- 44I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 45Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 46I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 47Can I print from DOS applications?
- 48When trying to print from Mac OS® X the print queue is stopped.
- 49When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 50How do I enable/disable the printer power save mode setting?