FAQs & Troubleshooting
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156 Results
- 1How can I print on transparency sheets?
- 2How do I load A5 paper?
- 3What are the difference between PCL Driver and PS(PostScript) Driver?
- 4The printer stopped receiving data half way through the print job. What should I do?
- 5What kind of consumables or options does this printer use?
- 6Print on custom-size (Long) paper.
- 7I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 8I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 10The printer status is Offline or Paused.
- 11The printer stopped receiving data halfway through the print job. What should I do?
- 12The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 13Can I print using the IPP protocol on Windows XP?
- 14The machine does not print anything.
- 15I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 16Change the printer driver settings (Windows/macOS)
- 17What kind of memory can I use?
- 18Can I print using the IPP protocol on Windows 95/98/Me systems?
- 19When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 20The paper is creased.
- 21When trying to print from Mac OS® X the print queue is stopped.
- 22What is the printable area per page?
- 23I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver? And if I change the setting in the driver, will the printer front panel setting be used?
- 24How can I print envelopes?
- 25I was using A5 size paper, but no I want to change it to another size. How should I do?
- 26Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 27I cannot print from a Macintosh® PC.
- 28I cannot print from a Windows® PC.
- 29I cannot print on transparency sheets.
- 30What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 31How do I install additional memory?
- 32The printed letters are slanted, positioned incorrectly.
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 35Delete print jobs from the print queue.
- 36Can I print from or scan to Android™ Smartphone?
- 37The paper is skewed when it's printed.
- 38Selecting the best possible print quality from a Windows PC
- 39Can I print from DOS applications?
- 40When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 41How do I install the Optional Tray Module?
- 42How to identify your Operating System (OS).
- 43I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 44Printing Watermarks from a Windows PC
- 45Change color mode settings within the driver.
- 46I cannot print from Mac OS X.
- 47When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 48For Automatic or Manual 2-sided(Duplex) Printing, what kind of paper can I use?
- 49Can I print using the IPP protocol on Windows 2000 systems?
- 50When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.