FAQs & Troubleshooting
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162 Results
- 1How do I load A5 paper?
- 2Print on custom-size (Long) paper.
- 3How can I print on transparency sheets?
- 4The printer stopped receiving data half way through the print job. What should I do?
- 5What are the difference between PCL Driver and PS(PostScript) Driver?
- 6I cannot print from Mac OS X.
- 7I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 8Windows 10 Support Information
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11I'm using Windows Vista. There are two printer icons with a same product name in the "Printers" section. Why? Which should I use?
- 12I cannot print on transparency sheets.
- 13The printer stopped receiving data halfway through the print job. What should I do?
- 14I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 15Selecting the best possible print quality from a Windows PC
- 16For Automatic or Manual 2-sided(Duplex) Printing, what kind of paper can I use?
- 17What is the printable area per page?
- 18I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver? And if I change the setting in the driver, will the printer front panel setting be used?
- 19I'm trying to feed the paper from the Paper Tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 20Download a file from the "Downloads" section and save it to Windows 10 computer.
- 21How to identify your Operating System (OS).
- 22Change the printer driver settings (Windows/macOS)
- 23I'm using Windows 7. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 24Printing Watermarks from a Windows PC
- 25I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 26The machine does not print anything.
- 27What kind of consumables or options does this printer use?
- 28Cannot print after a Windows 10 update (June 2020)
- 29Install the built-in drivers (For Windows 8 or later)
- 30Is it OK to install Brother Windows XP drivers into Windows Vista?
- 31Is my machine compatible with Windows Vista?
- 32Printing on transparancies from a Windows® computer
- 33What is Windows® ICM profiles?
- 34I cannot print from a Windows® PC.
- 35How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 36I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 37I cannot use the "Modules Update" button on Web BRAdmin.
- 38The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 39I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 40Can I print from DOS applications?
- 41What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 42Can I print using the IPP protocol on Windows 95/98/Me systems?
- 43Can I print using the IPP protocol on Windows XP?
- 44When trying to print from Mac OS® X the print queue is stopped.
- 45When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 46When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 47When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 48How do I clean the Density Sensor?
- 49What is the BRAdmin Professional software used for?
- 50What are the suitable types of paper for this printer?
