FAQs & Troubleshooting
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156 Results
- 51How do I print a network configuration page?
- 52How do I replace the fuser unit?
- 53Printouts are faded.
- 54I cannot print from a Windows® PC.
- 55I cannot print on transparency sheets.
- 56What do LCD messages on Display (Error Messages) mean?
- 57The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 58Can I print from DOS applications?
- 59When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 60How do I enable/disable the printer power save mode setting?
- 61White spots appear in areas of dense black printing.
- 62Install the built-in drivers (For Windows 8 and Windows 10)
- 63Printing on transparancies using the PS (PostScript) driver from a Macintosh® computer
- 64How do I factory reset the print server?
- 65How do I replace the transfer roll cartridge?
- 66Cannot print after a Windows 10 update (June 2020)
- 67Download a file from the "Downloads" section and save it to Windows 8 computer.
- 68Open the Control Panel (For Windows)
- 69Discover the MAC address of the Brother network card
- 70I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 71Printing on transparancies from a Windows® computer
- 72What is Windows® ICM profiles?
- 73What are the unsuitable types of paper to use on this printer?
- 74For Automatic or Manual 2-sided(Duplex) Printing, what kind of paper can I use?
- 75What can happen if the wrong paper is used in your machine.
- 76Can I print using the IPP protocol on Windows XP?
- 77When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 78Uninstall the printer drivers (For Windows)
- 79Output sheets are completely black.
- 80Windows 10 Support Information
- 81Selecting the best possible print quality from a Macintosh® PC
- 82Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 83Verify the Brother machine connected to the Wired Network (For Macintosh)
- 84A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 85Can I print from and scan to iPhone, iPod touch and iPad?
- 86I cannot print from my computer via USB.
- 87Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 88How can I set an IP Address / Subnet Mask / Gateway Address?
- 89How can I use the BRAdmin Professional Software to View and change printer information?
- 90I cannot print from Mac OS X.
- 91I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 92Can I print using the IPP protocol on Windows 2000 systems?
- 93Can I print using the IPP protocol on Windows 95/98/Me systems?
- 94How can I know how many pages the printer has printed?
- 95How do I change the print server password?
- 96My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 97I'm trying to feed the paper from the Multi-purpose tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 98What is the difference between the toner cartridge and the drum unit?
- 99The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 100What is the Network Shared printing?