FAQs & Troubleshooting
 |
Popular |
139 Results
- 1The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 2How to identify your Operating System (OS).
- 3What do the LED indications mean?
- 4Download a file from the "Downloads" section and save it to Windows 10 computer.
- 5How do I clear paper jams?
- 6"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
- 7Windows 10 Support Information
- 8Open the Control Panel (For Windows)
- 9Can I use Google Cloud Print™ with my Brother machine?
- 10The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 11Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 12The printer status is Offline or Paused.
- 13Can I check the remaining life of the printer's toner cartridge?
- 14Replace the drum unit.
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 16Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 17I cannot print from my computer via USB.
- 18Replace the toner cartridge
- 19"Offline" appears on the Status Monitor.
- 20How can I clean the corona wire of the drum unit?
- 21Print on both sides of the paper.
- 22I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 23The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
- 24How can I clean the inside of the printer?
- 25Can I print from and scan to iPhone, iPod touch and iPad?
- 26What kind of paper can I use?
- 27Change the printer driver settings (Windows/macOS)
- 28I am using Windows. When I print a document, the printed page is blank. What should I do?
- 29How can I activate/deactivate the Toner Save Mode?
- 30Can I use AirPrint with my Brother machine?
- 31Black toner marks appear across the page.
- 32What is the recommended paper?
- 33How do I print envelopes from the manual feed slot in Windows applications?
- 34What is the difference between the toner cartridge and the drum unit?
- 35My Brother machine misfeeds paper.
- 36White lines appears down the page.
- 37What driver package format is supported by my Linux distribution?
- 38Cannot print after a Windows 10 update (June 2020)
- 39I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 40Download a file from the "Downloads" section and save it to Windows 8 computer.
- 41Can I print from or scan to Android™ Smartphone?
- 42Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 43The printer prints unexpectedly or it prints garbage.
- 44How can I change the printer settings?
- 45The printed letters are slanted, positioned incorrectly.
- 46I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 47The LEDs on the control panel of the printer indicate "Drum Error". Though I cleaned the corona wire, this error message was not cleared. What can I do?
- 48The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 49The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do?
- 50Printouts have a curl or wave.
