FAQs & Troubleshooting
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138 Results
- 51Printouts have a curl or wave.
- 52Printouts have wrinkles or creases.
- 53When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 54Drum Life End Soon
- 55Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 56My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 57I am unable to print from a client PC to a printer on a print server. (Linux)
- 58Windows 10 Support Information
- 59I cannot find some option in the Printing preferences. (For Windows)
- 60Open the Control Panel (For Windows)
- 61The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 62The paper is skewed when it's printed.
- 63How do I install the printer driver in Windows using a USB interface cable and the CD-ROM?
- 64Create or view a XML Paper Specification document
- 65The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do?
- 66In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 67The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 68The printed letters are slanted, positioned incorrectly.
- 69Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 70To install the printer driver easily using a tool. (Linux)
- 71Uninstall printer drivers (Linux)
- 72Pre-Required Procedures (Linux)
- 73What is the difference between the toner cartridge and the drum unit?
- 74How do I print a Test page?
- 75Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 76Output sheets are completely black.
- 77The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 78Print command (cupswrapper) (Linux)
- 79I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 80The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 81My Printer starts warming up in Sleep mode. What can I do?
- 82My Brother machine misfeeds paper.
- 83How can I change the printer settings?
- 84Uninstall the drivers. (Mac OS X 10.5)
- 85Printouts have toner specks.
- 86Lines appears across the page.
- 87White lines appear across the page.
- 88Printouts are faint.
- 89When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 90What are the expected yields of the consumables?
- 91How do I cancel print jobs using the printer control panel?
- 92White spots appear in areas of dense black printing.
- 93Large characters are printed incorrectly. (Linux)
- 94I want to print using CUPS while keeping SELinux enabled. (Linux)
- 95Open the Status Monitor
- 96I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 97I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 98In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 99Printouts are with gray background.
- 100I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)