FAQs & Troubleshooting
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240 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I confirm the machine number for my machine.
- 3How to adjust the thread tension
- 4Introducing Brother My Design Snap application
- 5The App shows the message "No Supported Machines Found".
- 6How do I Play the MPEG-4 (MP4) Videos?
- 7How to Use the My Connection Function [Video]
- 8Tips for sewing thick fabrics
- 9Stitches are skipped
- 10How do I Play the Tutorial Video?
- 11Fabric puckers
- 12How to register your embroidery machine with CanvasWorkspace (My Connection function)
- 13How do I adjust the presser foot pressure?
- 14Tips for sewing lightweight (thin) fabrics
- 15How to Create a Pattern with Illustration Scan. [My Design Center]
- 16How do I calibrate the setting of the camera needle position?
- 17How to use the Concealed Zipper Foot. (Optional accessory : SA102/F080) [Video instructions]
- 18The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 19The fabric feeds in the opposite direction.
- 20The handwheel feels sluggish when it is turned.
- 21Needle breaks.
- 22How to use the Ruler Foot for High Shank (Optional accessory : SA218 / F088 / F088AP) [Video instructions]
- 23When embroidering a couching pattern, the upper thread tension was disturbed.
- 24The stitch is not sewn correctly
- 25Basic procedure to sew stitches
- 26How do I hoop the fabric in the embroidery frame?
- 27How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 28How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 29How to use the Couching foot. (Optional accessory : SA199 / F072, SA199V / F073) [Video instructions]
- 30How to use the Quilting Foot. (Optional accessory : SA129 / F005N, SA187 / F061) [Video instructions]
- 31How to Change Embroidering Order (My Connection) [Video]
- 32Machine does not start to sew.
- 33The embroidery data does not be recognized with the embroidery machine.
- 34How to attach the scanning frame. [My Design Center]
- 35Cannot thread the needle.
- 36Upper thread breaks.
- 37The machine does not make stitches
- 38Fabric does not feed through the machine.
- 39The needle contacts the needle plate.
- 40Stitch pattern does not turn out
- 41How to use the Ruffler Foot. (Optional accessory : SA565/ F078) [Video instructions]
- 42How do I adjust a stitch width or length?
- 43How do I pull up the bobbin thread?
- 44What is Artspira+?
- 45Using the embroidery needle plate cover
- 46How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 47[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID
- 48What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 49How to update your machine by downloading the update file directly to your machine using a wireless network
- 50How to use the Dynamic Walking Foot. (Optional accessory : SA101 / F085 / F085AP) [Video instructions]
