FAQs & Troubleshooting
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50 Results
- 110/17/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 203/25/2016Can I print from or scan to Android™ Smartphone?
- 303/25/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 401/27/2014How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 505/15/2013Set up a Group for Broadcasting faxes.
- 611/19/2012My machine is displaying the WRONG OPERATION error.
- 711/19/2012How do I change the number of times my Brother machine rings before it answers?
- 811/19/2012Receive faxes when the Brother machine is in Manual Mode.
- 911/19/2012Can I use voice mail service on the same line as my Brother machine?
- 1011/19/2012How do I clear the message "Check Paper" from the display?
- 1111/19/2012Send the same fax to multiple numbers at once. (Broadcasting)
- 1211/19/2012"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 1311/19/2012I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 1411/19/2012I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 1511/19/2012Set up an answering machine (TAD) to work on the same line as the fax.
- 1611/19/2012I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 1711/19/2012How do I connect an External Telephone?
- 1811/19/2012How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 1911/19/2012How does the "FAX/TEL" Mode work?
- 2011/19/2012Why can't I copy or send? All the keys just beep 3 times.
- 2111/19/2012Can I connect my External Answering Device in another room and still receive faxes?
- 2211/19/2012I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 2311/19/2012What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 2411/19/2012What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 2511/19/2012How can I clear the "PAPER JAM" error message?
- 2611/19/2012Can I print a report that will show a listing of faxes I sent and received?
- 2711/19/2012How do I print the received faxes that are stored in memory? (Fax Storage)
- 2811/19/2012I am experiencing problems receiving faxes. What can I do?
- 2911/19/2012What is Distinctive Ring and how do I program it?
- 3011/19/2012I am experiencing problems sending a fax, what can I do?
- 3111/19/2012How do I program the date and time?
- 3211/19/2012How do I improve the copy or fax quality?
- 3311/19/2012What does "NG" on the Transmission Verification Report mean?
- 3411/19/2012When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 3511/19/2012Why are my sent faxes always received with a black vertical line down the page?
- 3611/19/2012Can I confirm that the FAX was sent correctly?
- 3711/19/2012When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 3811/19/2012My FAX/MFC will not Dial. Why?
- 3911/19/2012Vertical streaks appear in my copies.
- 4006/22/2012Use my Brother machine to make copies.
- 4106/20/2012Print a list of the One Touch numbers, Speed Dial numbers, and Groups that are stored on my Brother machine.
- 4206/20/2012Load paper into my Brother machine's paper tray.
- 4308/02/2011FAX Receive Setup Assistant
- 4407/19/2011My Brother machine has no power.
- 4502/15/2011Do I need a telephone line to send and receive faxes with my Brother machine?
- 4611/25/2010Storing One Touch and Speed Dial numbers on my Brother machine for easy dialing
- 4709/27/2010I'm having problems sending a fax overseas.
- 4808/27/2010My Brother machine has no dial tone. What can I do?
- 4907/19/2010Can I program my Brother machine to forward the faxes I receive to another location?
- 5001/27/2009How do I know which receive mode to select?