"Multifeed detection" or "Multifeed Detection Error"

The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.

Reset the Scheduled maintenance counter

Scan and save a document in PDF format for Windows (Scan to File)

What is Brother iPrint&Scan?

Configuring frequently-used scan settings on your computer.

Duplex (two-sided) scan

The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.

Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)

Load Documents

Replace Pick up roller

How to identify your Operating System (OS).

Scan multiple pages into one file instead of each scan being saved as a separate file.

What do the LED indications mean?

Card Jam

Clean the roller

Can I print from or scan to Android™ Smartphone?

Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)

What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?

Your Scanner Cannot Be Detected on the Network During Installation

I cannot save a file downloaded from the Brother support website (For Windows)

My Brother machine could not be found over the network when I installed drivers on my computer.

Paper suitable for scanning

Unusable Device

Reset the network settings to the factory default.

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

Replace Reverse Roller

I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.

Your Brother Machine Cannot Scan over the Network

Open the Control Panel (For Windows)

I cannot scan from Windows Server 2003, 2008/2008 R2, 2012 or 2016 although I installed the TWAIN scanner driver on my PC.

The error message "No machine found" appears when I installed drivers with USB connection (For Windows).

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

Where can I download Brother iPrint&Scan application for Mac?

I cannot install the Brother printer driver (macOS 10.15 or earlier)

Update the Driver or Firmware for your Brother machine

Update your machine's firmware using Brother iPrint&Scan (Android/iOS)

Access Web Based Management

When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.

Can I print from and scan to iPhone, iPod touch and iPad?

In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?

"ControlCenter needs to be updated." - macOS 10.15 Catalina

Install BRAdmin Professional 3

"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)

Scan a document using Brother iPrint&Scan. (Windows, macOS)

Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.