FAQs & Troubleshooting
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90 Results
- 1Load Business Cards
- 2Reset the Usage Counters
- 3Scanning and Other Problems
- 4What is Brother iPrint&Scan?
- 5Your Scanner Cannot Be Detected on the Network During Installation
- 6Set up a Scan to Network Profile
- 7Save Scanned Documents on Your Computer
- 8What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9How to identify your Operating System (OS).
- 10Load Documents
- 11Set a Login Password for Web Based Management
- 12Reset the network settings to the factory default.
- 13Wireless setup is requesting a WPS PIN to complete the setup
- 14Document Jam
- 15Reset Your Brother Machine
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17Send an Email Securely
- 18Load Documents Longer than Standard Size
- 19Load Standard Size Documents
- 20Set the Date and Time Using Web Based Management
- 21Install PaperPort™ 12SE / 14SE (Windows)
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Acceptable Documents
- 24Your Brother Machine Cannot Scan over the Network
- 25Replace the Pick Up Roller
- 26Clean the Scanner and Rollers
- 27Set up your Brother machine on a wireless network.
- 28Wireless LAN Error Codes
- 29Scan Using Web Services from the Brother Machine (Windows® 7, Windows® 8 and Windows® 10)
- 30Use TX Verification Mail
- 31Load Non-standard Size Documents
- 32Set up a Scan to SFTP Profile
- 33Enable the Brother machine's network interface.
- 34Check your machine's IP Address or Node Name
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36If You Want to Check that Your Network Devices are Working Correctly
- 37Load a Plastic Card
- 38Discover the MAC address of the Brother network card
- 39Update the Driver or Firmware for your Brother machine
- 40Register an Email Address Using Remote Setup
- 41Replace the Brake Roller
- 42Set Up the Brother Machine Using Remote Setup (Mac)
- 43Access Web Based Management
- 44What is the default password for my Brother machine?
- 45Set Up the Brother Machine Using Remote Setup (Windows®)
- 46Where can I download Brother iPrint&Scan application for Mac?
- 47Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 48Load Receipts, Clippings, Photos, and Other Documents
- 49Set up a Scan to FTP Profile
- 50Uninstall the driver (OS X 10.10 or greater).