FAQs & Troubleshooting
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90 Results
- 1Reset the Usage Counters
- 2Load Business Cards
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4Set up a Scan to Network Profile
- 5Your Scanner Cannot Be Detected on the Network During Installation
- 6Save Scanned Documents on Your Computer
- 7How to identify your Operating System (OS).
- 8Reset Your Brother Machine
- 9Load Documents
- 10Wireless setup is requesting a WPS PIN to complete the setup
- 11Scanning and Other Problems
- 12Set a Login Password for Web Based Management
- 13Load Documents Longer than Standard Size
- 14Document Jam
- 15Update the Driver or Firmware for your Brother machine
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17Check your machine's IP Address or Node Name
- 18Set up your Brother machine on a wireless network.
- 19Scan Using Web Services from the Brother Machine (Windows® 7, Windows® 8 and Windows® 10)
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21Load Receipts, Clippings, Photos, and Other Documents
- 22Load Non-standard Size Documents
- 23Install PaperPort™ 12SE / 14SE (Windows)
- 24Your Brother Machine Cannot Scan over the Network
- 25Clean the Scanner and Rollers
- 26Set up a Scan to SFTP Profile
- 27Where can I download Brother iPrint&Scan application for Mac?
- 28What is the default password for my Brother machine?
- 29Load Standard Size Documents
- 30Acceptable Documents
- 31If You Want to Check that Your Network Devices are Working Correctly
- 32Send an Email Securely
- 33Replace the Pick Up Roller
- 34Reset the network settings to the factory default.
- 35What is Brother iPrint&Scan?
- 36Set the Date and Time Using Web Based Management
- 37Wireless LAN Error Codes
- 38Access Web Based Management
- 39Enable the Brother machine's network interface.
- 40Check the firmware version.
- 41Set Up the Brother Machine Using Remote Setup (Mac)
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43Set up a Scan to FTP Profile
- 44Load a Plastic Card
- 45I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 46The scanning speed is slow when scanning from my machine. (Windows)
- 47Set or Change the Setting Lock Password
- 48Register an Email Address Using Remote Setup
- 49Open the Control Panel (For Windows)
- 50Discover the MAC address of the Brother network card