FAQs & Troubleshooting
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- 51I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 52How to open the Devices and Printers window
- 53Error messages do not appear when using the USB connection of my printer.
- 54"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 55Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 56I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 57Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 58I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 59The top and base layers of the laminated tape are misaligned.
- 60How to delete the registry information and files related to the printer driver
- 61How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 62How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 63My printer has suddenly stopped printing.
- 64The label is not cut automatically. Why?
- 65Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 66(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 67What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 68(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 69How do I print vertical text? (P-touch Editor 5.x for Windows)
- 70How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 71How do I print the inserted image maintaining its original size?
- 72(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 73How to use the Numbering function (P-touch Editor 5.x for Windows)
- 74How to use the Sequential Numbering function
- 75Why do stripes appear on my label?
- 76I cannot save a file downloaded from the Brother support website (For Windows)
- 77Can I directly operate my printer from a self-developed application software and print a label?
- 78How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 79The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 80The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 81I connected multiple printers of the same model to one computer but can only print from one of them.
- 82I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 83How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 84How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 85(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 86How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 87When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 88What is the difference between the Auto Format command and the Apply Layout Style command?
- 89When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 90How do I create an Address Label? (P-touch Editor 5.x for Windows)