FAQs & Troubleshooting
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326 Results
- 51Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 52Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 53Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 54How do I clear the message "Cannot Detect" from the display?
- 55Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 56I cannot print from my computer via USB.
- 57How do I know which side up my photo paper should be in the tray?
- 58Replace Ink
- 59I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 60Configure and use the Scan Key Tool (Linux)
- 61Scan from the Brother iPrint&Scan application using Windows Phone.
- 62"Offline" appears on the Status Monitor.
- 63Open the Status Monitor
- 64How to identify your Operating System (OS).
- 65The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 66Stop my Brother machine from automatically redialing a number.
- 67Configure a cover page for PC-FAX.
- 68I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 69Change the printer driver settings (Windows/macOS)
- 70Which E-mail packages are compatible with ControlCenter3?
- 71I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 72How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)
- 73When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 74Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 75Where is the USB port on the machine?
- 76Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 77What is Distinctive Ring and how do I program it?
- 78Why doesn't the machine answer when receiving a call?
- 79What is the BRAdmin Professional software used for?
- 80I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 81Verify if the Brother machine has a dial tone
- 82How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 83In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 84I cannot install Brother drivers on Debian 10 or later (Linux)
- 85What driver package format is supported by my Linux distribution?
- 86"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 87When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 88Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 89The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 90I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 91Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 92Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 93I cannot make borderless prints.
- 94Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 95Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 96Delete numbers stored in my Brother machine's Caller ID History.
- 97Locate files scanned with ControlCenter2 (For Macintosh)
- 98When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 99The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 100When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".