FAQs & Troubleshooting
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MFC-5490CN
324 Results
31.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
32.
I cannot save a file downloaded from the Brother support website (For Windows)
33.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
34.
Is my Brother machine compatible with Windows Vista?
35.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
36.
Forward a fax to another fax machine when my machine has a mechanical problem.
37.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
38.
Cannot print after a Windows 10 update (June 2020)
39.
Pre-Required Procedures (Linux)
40.
Locate files scanned with ControlCenter3 (For Windows)
41.
I'm using MagicJack and am having problems sending or receiving faxes.
42.
How do I know which side up my photo paper should be in the tray?
43.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
44.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
45.
Scan multiple pages into one file instead of each scan being saved as a separate file.
46.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
47.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
48.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
49.
I'm using Macintosh. What is the PreScan option used for?
50.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
51.
Configure and use PC-FAX (CUPS) (Linux)
52.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
53.
I cannot send a fax using PC-FAX (Windows 10)
54.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
55.
Scan from the Brother iPrint&Scan application using Windows Phone.
56.
How to identify your Operating System (OS).
57.
Configure a cover page for PC-FAX.
58.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
59.
I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
60.
Which E-mail packages are compatible with ControlCenter3?