FAQs & Troubleshooting
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179 Results
- 1Replace Toner
- 2Replace WT Box
- 3Replace Drum
- 4Replace Belt
- 5Jam Rear
- 6Jam Tray / Jam Tray 1 / Jam Tray 2
- 7Jam MP Tray
- 8What is the recommended paper?
- 9I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 10What is Brother iPrint&Scan?
- 11How to identify your Operating System (OS).
- 12I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 14Carry out calibration to improve the color density
- 15Drum End Soon
- 16Replace PF Kit xx
- 17Replace Laser
- 18The printer status is Offline or Paused.
- 19Jam 2-sided
- 20Jam Inside
- 21Turn the Toner Save Mode on or off.
- 22Belt End Soon
- 23Drum !
- 24Print on envelopes, labels or thick paper from the MP Tray
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26Enable the Brother machine's network interface.
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28Adjust color settings by using the custom setting in the printer driver
- 29Change the printer driver settings (Windows/macOS)
- 30Size Error DX or Size Error 2-sided
- 31Protect your Brother machine against unauthorised access over the network
- 32I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 33Tray 2 Error
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35Set up your Brother machine on a wireless network.
- 36Can I print from or scan to Android™ Smartphone?
- 37Clean the drum unit
- 38Replace Fuser
- 39I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 40I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 41I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 42The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 43Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 44Can I print from and scan to iPhone, iPod touch and iPad?
- 45Toner Error
- 462-sided Disabled
- 47Toner Low
- 48Out of Memory / Print Data Full
- 49Load paper in the paper tray
- 50Clean the corona wire