FAQs & Troubleshooting
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179 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3Jam Tray / Jam Tray 1 / Jam Tray 2
- 4Replace Toner
- 5Jam MP Tray
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Jam 2-sided
- 8Jam Rear
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11What is the recommended paper?
- 12Replace Belt
- 13Replace WT Box
- 14Toner Low
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16Jam Inside
- 17Add your Brother machine with AirPrint (macOS)
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19What can happen if the wrong paper is used in your machine.
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21Wireless setup is requesting a WPS PIN to complete the setup
- 22I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 23My Brother machine could not be found over the network when I installed drivers on my PC.
- 24Adjust color settings by using the custom setting in the printer driver
- 25The printer status is Offline or Paused.
- 26Print on envelopes, labels or thick paper from the MP Tray
- 27Turn the Toner Save Mode on or off.
- 28I cannot print using my Brother machine on a wireless network (Windows)
- 29Change the printer driver settings (Windows/macOS)
- 30How to identify your Operating System (OS).
- 31Carry out calibration to improve the color density
- 32Delete print jobs from the print queue.
- 33Condensation
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36I cannot print using my Brother machine on a wireless network (Mac)
- 37I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 38I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 39Print the Network Configuration Report.
- 40Replace Drum
- 41How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 42Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 432-sided Disabled
- 44Print both sides of paper or a booklet automatically
- 45Size Error DX or Size Error 2-sided
- 46Drum !
- 47Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 48What driver package format is supported by my Linux distribution?
- 49Discover the MAC address of the Brother network card
- 50Can I print from and scan to iPhone, iPod touch and iPad?