FAQs & Troubleshooting
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180 Results
- 1Replace Belt
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Jam Rear
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5My Brother machine could not be found over the network when I installed drivers on my PC.
- 6The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 7Jam Tray / Jam Tray 1 / Jam Tray 2
- 8What is the recommended paper?
- 9Jam Inside
- 10Jam MP Tray
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 13Load paper in the paper tray
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19Adjust color settings by using the custom setting in the printer driver
- 20WT Box End Soon
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22Jam 2-sided
- 23Print on envelopes, labels or thick paper from the MP Tray
- 24Clean the corona wire
- 25Add your Brother machine with AirPrint (macOS)
- 26Enable the Brother machine's network interface.
- 27Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 28What is AirPrint?
- 29Print Unable XX
- 30Cartridge Error
- 31Belt End Soon
- 32The color of your printouts is not what you expected
- 33Size Error DX or Size Error 2-sided
- 34Drum !
- 35Check the Node Name of the Brother machine
- 36I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 37What is Brother iPrint&Scan?
- 38Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 39Replace PF Kit xx
- 40Replace Laser
- 41The printer status is Offline or Paused.
- 42I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 43When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 44Replace WT Box
- 45Replace Drum
- 46Replace Toner
- 47Replace Fuser
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49What driver package format is supported by my Linux distribution?
- 50To install the printer driver easily using a tool. (Linux)