FAQs & Troubleshooting
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179 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3Can I print from or scan to Android™ Smartphone?
- 4Replace Toner
- 5Load paper in the paper tray
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7What is the recommended paper?
- 8What is Brother iPrint&Scan?
- 9Jam Inside
- 10Replace Fuser
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12Replace PF Kit xx
- 13Replace Drum
- 14Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 15My Brother machine could not be found over the network when I installed drivers on my PC.
- 16The printer status is Offline or Paused.
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18I cannot print using my Brother machine on a wireless network (Windows)
- 19Replace Belt
- 20Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 21Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 22Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 23Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 24Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 25I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 26What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 27Can I use non-Brother or third party supplies with the Brother machine?
- 28Wireless setup is requesting a WPS PIN to complete the setup
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Print a web page from iPrint&Scan when using an Android™ mobile device.
- 31Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 32I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 33Important points you need to confirm before configuring your Brother machine for a wireless network.
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35Clean the corona wire
- 36I cannot install Brother drivers on Debian 10 or later (Linux)
- 37The Brother machine is making a loud intermittent beeping noise.
- 38Enable the Brother machine's network interface.
- 39Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 40Size Error DX or Size Error 2-sided
- 41Toner Low
- 42Drum End Soon
- 43Colors are light or faint on the whole page
- 44Print on envelopes, labels or thick paper from the MP Tray
- 45I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 46The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 47Adjust color settings by using the custom setting in the printer driver
- 48Replace Laser
- 49Jam 2-sided
- 50Jam Rear