FAQs & Troubleshooting
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269 Results
- 1Paper Jam
- 2Set up a Brother machine and your mobile device on a wireless network
- 3Paper Size Mismatch
- 4Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Check the Print Quality
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Check the Print Alignment from Your Brother Machine
- 10Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 11(Video) Set up your Brother machine
- 12(Video) Load A4/Letter paper
- 13One or more of my colors are not printing (blank).
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15Brother iPrint&Scan cannot find my Brother machine (macOS)
- 16Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 17The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 18Change the Print Setting Options When Having Printing Problems
- 19Correct the Paper Feed to Clear Vertical Lines
- 20(Video) Unpack your Brother machine
- 21The printer status is Offline or Paused.
- 22Load Paper in the Multi‑purpose Tray (MP Tray)
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24(Video) Update the Driver or Firmware for your Brother machine
- 25I cannot print on a wireless (Wi-Fi) network (Windows)
- 26Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 27(Video) Connect telephone line and power cords
- 28(Video) Fill the ink tanks
- 29Printing/ Scanning with a mobile device
- 30Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32I cannot make borderless prints.
- 33Manual Feed
- 34Refill Ink
- 35My Brother machine could not be found over the network when I installed drivers on my computer.
- 36How to identify your Operating System (OS).
- 37Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 38Copy on Both Sides of the Paper (2-sided Copy)
- 39What driver package format is supported by my Linux distribution?
- 40Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 41The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 42Printing is slow or printed images are too dark (Windows)
- 43Sleep
- 44What is Brother iPrint&Scan?
- 45Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 46Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 47High Temperature
- 48My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 49Print both sides of paper or a booklet automatically
- 50Print using only the black ink tank when the Color tanks have run out.