FAQs & Troubleshooting
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255 Results
- 1Check the Print Quality
- 2Paper Jam
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 5Set up a Brother machine and your mobile device on a wireless network
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Paper Size Mismatch
- 8How to identify your Operating System (OS).
- 9(Video) Load A4/Letter paper
- 10One or more of my colors are not printing (blank).
- 11Download a file from the "Downloads" section and save it to Windows 10 computer.
- 12Copy on Both Sides of the Paper (2-sided Copy)
- 13(Video) Set up your Brother machine
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15Ink Low
- 16Manual Feed
- 17Correct the Paper Feed to Clear Vertical Lines
- 18Check the Print Alignment from Your Brother Machine
- 19Load Paper in the Multi‑purpose Tray (MP Tray)
- 20"Offline" appears on the Status Monitor.
- 21No Paper / No Paper Fed
- 22Ink Absorber Pad Full or InkBox Ful or Ink Absorber Full
- 23Set up your Brother machine on a wireless network.
- 24Change the Print Setting Options When Having Printing Problems
- 25Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 26Refill Ink
- 27I cannot print on a wireless (Wi-Fi) network (Windows)
- 28Printing/ Scanning with a mobile device
- 29Out of Fax Memory
- 30Unable to Scan / Scan Unable
- 31Improve poor print quality.
- 32The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 33Enable the Brother machine's network interface.
- 34(Video) Connect telephone line and power cords
- 35Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 36Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38Low Temperature
- 39High Temperature
- 40The edge of glossy paper is smudged.
- 41Unusable Device
- 42Document Jam
- 43Out of Memory
- 44What is the recommended paper?
- 45After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 46Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 47Can I use IPv6 with my Brother machine?
- 48Use Mopria® Print Service (MPS) with my Brother machine
- 49Remove Paper Scraps Jammed in the ADF
- 50Document is Jammed in the Top of the ADF Unit
