FAQs & Troubleshooting
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169 Results
- 1When I print directly from the USB flash drive only an error page prints. What can I do?
- 2Check the firmware version.
- 3I cannot find some option in the Printing preferences. (For Windows)
- 4The printer status is Offline or Paused.
- 5Print a Printer Settings page
- 6What kind of paper can I use?
- 7Replace the toner cartridge
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Large characters are printed incorrectly. (Linux)
- 10Adjust color settings by using the custom setting in the printer driver
- 11Windows 7 Support Information
- 12The error message "Print Unable 72" appears on the LCD. What should I do?
- 13Uninstall the printer drivers (For Windows)
- 14I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 15What driver package format is supported by my Linux distribution?
- 16Paper size settings are unavailable when I print from OpenOffice (Linux)
- 17I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 18Delete print jobs from the print queue.
- 19The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 20How to identify your Operating System (OS).
- 21I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 22Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 23How do I use the "Print to file" feature?
- 24When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colors in the document are printed in Black. What can I do?
- 25Uneven density appears periodically in the horizontal direction.
- 26How do I replace the Belt Unit?
- 27How do I replace the Belt Unit?
- 28"JAM DUPLEX" error appears on the LCD. What should I do?
- 29"JAM MP TRAY" error appears on the LCD. What should I do?
- 30How can I clean the corona wire of the drum unit?
- 31Can I print from DOS applications?
- 32Replace the drum unit.
- 33What are the expected yields of the consumables?
- 34What is the BRAdmin Professional software used for?
- 35Print on both sides of the paper. (For Macintosh Users)
- 36When I print images, the quality is not good (Linux)
- 37The downloaded driver's name is different from my machine's name. (Linux)
- 38The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 39Print command (cupswrapper) (Linux)
- 40To install the printer driver easily using a tool. (Linux)
- 41I want to print using CUPS while keeping SELinux enabled. (Linux)
- 42Uninstall printer drivers (Linux)
- 43Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 44Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 45"Offline" appears on the Status Monitor.
- 46Open the Status Monitor
- 47Install the built-in drivers (For Windows 8 and Windows 10)
- 48I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 49Discover the MAC address of the Brother network card
- 50I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)