FAQs & Troubleshooting
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368 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 2Turn the Toner Save mode on or off
- 3Carry out calibration to improve the color density
- 4Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6Adjust color settings by using the custom setting in the printer driver
- 7Can I use voice mail on the same line as my Brother machine?
- 8Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 9Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 10A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 11Poor fixing
- 12Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 13How do I know which receive mode to select?
- 14Color misregistration
- 15Store numbers on my Brother machine for easy dialing from the PC.
- 16Replace WT Box
- 17Reduce the size of a received fax to fit the size of the paper in the Brother machine
- 18Replace Toner
- 19White spots or hollow print
- 20I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 21Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 22When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 23What driver package format is supported by my Linux distribution?
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 25White streaks or bands down the page
- 26Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 27Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 30Combine multiple scanned documents into a single file with PaperPort™
- 31The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 32Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 33Offset image
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35Wrinkle
- 36What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 37When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 38Load paper in the paper tray
- 39The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 40Set up the Brother machine to 2-sided(duplex) print the received faxes.
- 41Scan Unable xx
- 42Belt End Soon
- 43Cover is Open
- 44Scan a document into PaperPort™ using the TWAIN driver
- 45Store numbers on my Brother machine for easy dialing from the control panel. (For users who installed the Internet fax feature into their Brother machines.)
- 46Out of Memory
- 47When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 48The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 49I can print but cannot scan via network. (For Windows)
- 50Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)