FAQs & Troubleshooting
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370 Results
- 1Load paper in the paper tray
- 2Jam Inside
- 3What driver package format is supported by my Linux distribution?
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6Print both sides of paper or a booklet automatically
- 7I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 8Replace Belt
- 9Replace WT Box
- 10Jam Tray 1 / Jam Tray 2
- 11What is Brother iPrint&Scan?
- 12How to identify your Operating System (OS).
- 13Can I print from or scan to Android™ Smartphone?
- 14Wrinkle
- 15When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 16The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 19Scan multiple pages into one file instead of each scan being saved as a separate file.
- 20White lines, bands or ribbing across the page
- 21Reset the network settings to the factory default (video instructions available)
- 22Replace Toner
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 24Scan a document and e-mail it as an attachment (For Macintosh)
- 25Cannot print after a Windows 10 update (June 2020)
- 26When I print images, the quality is not good (Linux)
- 27Scan from the Brother iPrint&Scan application using Windows Phone.
- 28Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 29The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 30Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 31Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 32The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 33Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 34Setup and use Brother PC-FAX receiving
- 35Calibrate or Calibration Failed.
- 36Belt End Soon
- 37Toner Low
- 38What can happen if the wrong paper is used in your machine.
- 39Reset the network settings to the factory default (video instructions).
- 40Configure and use PC-FAX (CUPS) (Linux)
- 41Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 42Scan a document and e-mail it as an attachment. (For Windows)
- 43Offset image
- 44Replace Parts
- 45The printer status is Offline or Paused.
- 46I am sharing my Brother machine. I can print but cannot scan.
- 47Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 48Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 49Document Jam
- 50Jam Duplex
