FAQs & Troubleshooting
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35 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 3What is Distinctive Ring and how do I program it?
- 4Can I confirm that the FAX was sent correctly?
- 5"DOCUMENT JAM" error appears on the LCD. What should I do?
- 6How does the "FAX/TEL" Mode work?
- 7Can I print from or scan to Android™ Smartphone?
- 8I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 9Can I connect my External Answering Device in another room and still receive faxes?
- 10My FAX/MFC will not Dial. Why?
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12Can an External Answering Device(TAD) be used instead of the built-in one?
- 13I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 14How do I improve the copy or fax quality?
- 15What does "NG" on the Transmission Verification Report mean?
- 16How do I clean the print head?
- 17Do I need a telephone line to send and receive faxes with my Brother machine?
- 18Why can't I copy or send? All the keys just beep 3 times.
- 19How can I clear the "PAPER JAM" error message?
- 20My Brother machine has no power.
- 21I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 22How do I set up a answering machine (TAD) to work on the same line as the fax?
- 23How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 24I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 25What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 26Can I print a report that will show a listing of faxes I sent and received?
- 27How do I print the received faxes that are stored in memory? (Fax Storage)
- 28How do I know which receive mode to select?
- 29I am experiencing problems sending a fax, what can I do?
- 30How do I clean the Scanner to improve the copy or fax quality?
- 31When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 32Why are my sent faxes always received with a black vertical line down the page?
- 33When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 34How do I replace the ribbon?
- 35How do I program the date and time?