FAQs & Troubleshooting
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39 Results
- 1How can I clear the "PAPER JAM" error message?
- 2How do I connect an External Telephone?
- 3"DOCUMENT JAM" error appears on the LCD. What should I do?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5Can an External Answering Device(TAD) be used instead of the built-in one?
- 6Can I connect my External Answering Device in another room and still receive faxes?
- 7What is Distinctive Ring and how do I program it?
- 8Can I reduce the size of a received fax on this machine?
- 9I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 10How do I program the date and time?
- 11My FAX/MFC will not Dial. Why?
- 12How do I improve the copy or fax quality?
- 13Can I confirm that the FAX was sent correctly?
- 14Can I print from or scan to Android™ Smartphone?
- 15What does "NG" on the Transmission Verification Report mean?
- 16How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 17How does the "FAX/TEL" Mode work?
- 18What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20How do I set up a answering machine (TAD) to work on the same line as the fax?
- 21What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 22How do I print the received faxes that are stored in memory? (Fax Storage)
- 23How do I know which receive mode to select?
- 24When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 25Do I need a telephone line to send and receive faxes with my Brother machine?
- 26How do I clean the print head?
- 27"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 28How do I replace the ribbon?
- 29Why can't I copy or send? All the keys just beep 3 times.
- 30When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 31I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 32I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 33Can I print a report that will show a listing of faxes I sent and received?
- 34How do I clean the Scanner to improve the copy or fax quality?
- 35Why are my sent faxes always received with a black vertical line down the page?
- 36Vertical streaks appear in my copies.
- 37I am experiencing problems sending a fax, what can I do?
- 38My Brother machine has no power.
- 39I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?