FAQs & Troubleshooting
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FAX-878
35 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
3.
What is Distinctive Ring and how do I program it?
4.
Can I confirm that the FAX was sent correctly?
5.
How does the "FAX/TEL" Mode work?
6.
Can I print from or scan to Android™ Smartphone?
7.
"DOCUMENT JAM" error appears on the LCD. What should I do?
8.
Can I connect my External Answering Device in another room and still receive faxes?
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
Can an External Answering Device(TAD) be used instead of the built-in one?
11.
I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
12.
How do I improve the copy or fax quality?
13.
What does "NG" on the Transmission Verification Report mean?
14.
My FAX/MFC will not Dial. Why?
15.
How do I clean the print head?
16.
Do I need a telephone line to send and receive faxes with my Brother machine?
17.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
18.
How can I clear the "PAPER JAM" error message?
19.
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
20.
How do I set up a answering machine (TAD) to work on the same line as the fax?
21.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
22.
Why can't I copy or send? All the keys just beep 3 times.
23.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
24.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
25.
Can I print a report that will show a listing of faxes I sent and received?
26.
How do I print the received faxes that are stored in memory? (Fax Storage)
27.
How do I know which receive mode to select?
28.
I am experiencing problems sending a fax, what can I do?
29.
How do I clean the Scanner to improve the copy or fax quality?
30.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?