FAQs & Troubleshooting
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196 Results
- 1What is a "Generic PCL Driver"?
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3"Offline" appears on the Status Monitor.
- 4I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003 IPP. What should I do?
- 5Printouts have a curl or wave.
- 6Can I print from DOS applications?
- 7What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 8What is the printable area per page?
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 11The printer status is Offline or Paused.
- 12It takes a long time for the printer to print out the first page.
- 13My Printer starts warming up in Sleep mode. What can I do?
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
- 16The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 17Open the Status Monitor
- 18Delete print jobs from the print queue.
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20Use the Universal Printer Driver for PCL
- 21The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 22Can I use AirPrint with my Brother machine?
- 23Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
- 24Discover the MAC address of the Brother network card
- 25Can I print from and scan to iPhone, iPod touch and iPad?
- 26I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 27"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
- 28Error Message from CD installation in Windows XP : Cannot find file bh21xx.pdd. Please locate the file, occurs during installation. The installation states a file is missing.
- 29Can the network printer be setup both wired and wireless at the same time?
- 30What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 31What is WPA-PSK/ WPA2-PSK, TKIP and AES?
- 32Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 33Print a list of the internal fonts.
- 34I cannot connect to the print server using my web browser. What should I do?
- 35Printouts have wrinkles or creases.
- 36Can I use non-Brother or third party supplies with the Brother machine?
- 37Replace the drum unit.
- 38When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 39Reset the print server to the default factory settings
- 40What is the BRAdmin Professional software used for?
- 41What is the recommended paper?
- 42Replace the toner cartridge
- 43My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 44Print the Network Configuration List.
- 45How can I activate/deactivate the Toner Save Mode?
- 46I cannot install the driver when using the Driver Install Tool. (Linux)
- 47I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 48My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 49I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 50I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
