FAQs & Troubleshooting
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196 Results
- 1Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
- 2Protect your Brother machine against unauthorised access over the network
- 3What kind of paper can I use?
- 4Can I use AirPrint with my Brother machine?
- 5Can the network printer be setup both wired and wireless at the same time?
- 6Print the Network Configuration List.
- 7The printer status is Offline or Paused.
- 8Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 9The paper is skewed when it's printed.
- 10Reset the print server to the default factory settings
- 11My Printer starts warming up in Sleep mode. What can I do?
- 12I get a TS error when trying to print on a wireless network.
- 13Important points you need to confirm before configuring your Brother machine for a wireless network.
- 14Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16How do I enable or disable the wireless network card on this printer?
- 17The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 18What is the BRAdmin Professional software used for?
- 19What is WPA-PSK/ WPA2-PSK, TKIP and AES?
- 20How can I clean the inside of the printer?
- 21Print on both sides of the paper.
- 22Discover the MAC address of the Brother network card
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 24Print envelopes from the manual feed slot in Macintosh applications.
- 25I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 26What is the Network Shared printing?
- 27I cannot print from my computer via USB.
- 28I cannot print from my computer via network. (For Windows)
- 29I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 30When I connect a network cable to the printer, I do not get any link lights.
- 31My Brother machine misfeeds paper.
- 32Printouts have toner specks.
- 33I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 34Large characters are printed incorrectly. (Linux)
- 35I want to print using CUPS while keeping SELinux enabled. (Linux)
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 38Delete print jobs from the print queue.
- 39Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 40Can I print from or scan to Android™ Smartphone?
- 41I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 42What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 43I am using Windows Vista 64 bit. I cannot print from the printer in a network-shared environment. What can I do?
- 44I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 45What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 46I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003 IPP. What should I do?
- 47What is a "Generic PCL Driver"?
- 48Printouts have wrinkles or creases.
- 49Black toner marks appear across the page.
- 50What is the printable area per page?