FAQs & Troubleshooting
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196 Results
- 51I get a TS error when trying to print on a wireless network.
- 52The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 53"Offline" appears on the Status Monitor.
- 54I cannot find some option in the Printing preferences. (For Windows)
- 55I cannot connect my machine to the wireless network.
- 56What is the Network Shared printing?
- 57Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 58Can I print from or scan to Android™ Smartphone?
- 59Change the printer driver settings (Windows/macOS)
- 60I cannot print from my computer via network. (For Macintosh)
- 61Error Message from CD installation in Windows XP : Cannot find file bh21xx.pdd. Please locate the file, occurs during installation. The installation states a file is missing.
- 62I have a TrendNet router/wireless access point. When I am configuring the wireless network card using WPA, I keep getting message: Failed to Associate.
- 63How do I install the printer driver in Windows using a USB interface cable and the CD-ROM?
- 64My Printer starts warming up in Sleep mode. What can I do?
- 65I cannot print from the printer in a network-shared environment when using Windows XP SP2 32 bit or Windows Vista 32 bit. What can I do?
- 66The LEDs on the control panel of the printer indicate "Drum Error". Though I cleaned the corona wire, this error message was not cleared. What can I do?
- 67Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 68What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 69Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 70Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 71Uninstall the drivers. (Mac OS X 10.5)
- 72What kind of paper can I use?
- 73How can I clean the inside of the printer?
- 74Can I use non-Brother or third party supplies with the Brother machine?
- 75Replace the drum unit.
- 76What can happen if the wrong paper is used in your machine.
- 77What is the recommended paper?
- 78My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 79Vertical black lines appear on the printout or printed pages have toner stains down the page.
- 80I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 81Paper size settings are unavailable when I print from OpenOffice (Linux)
- 82Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 83The driver installation finished successfully but I cannot print. (Linux)
- 84Print command (LPR) (Linux)
- 85I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 86To install the printer driver easily using a tool. (Linux)
- 87I want to print using CUPS while keeping SELinux enabled. (Linux)
- 88Pre-Required Procedures (Linux)
- 89Install the built-in drivers (For Windows 8 and Windows 10)
- 90Verify the Brother machine connected to the Wired Network (For Macintosh)
- 91Verify the Brother machine connected to the Wired Network (For Windows)
- 92What is the difference between the toner cartridge and the drum unit?
- 93I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 94Important points you need to confirm before configuring your Brother machine for a wireless network.
- 95I cannot print from my computer via USB.
- 96I cannot print from my computer via network. (For Windows)
- 97Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 98Windows 7 Support Information
- 99I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 100How do I install my printer on a wired network from a Windows PC?