1.

The Drum LED is still on or flashing after I replace the drum unit with a new one.

2.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

3.

I am using Windows.  When I print a document, the printed page is blank. What should I do?

4.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

5.

The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.

6.

How can I configure my printer in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?

7.

Print the Network Configuration List.

8.

How can I activate/deactivate the Toner Save Mode?

9.

The printer cannot print full pages of a document. An error message MEMORY FULL is printed.

10.

I cannot save a file downloaded from the Brother support website (For Windows)

11.

The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).

12.

Download a file from the "Downloads" section and save it to Windows 8 computer.

13.

How to identify your Operating System (OS).

14.

The paper is skewed when it's printed.

15.

What is the password for the print server when connected to a network? What is the user name and password for web browser access?

16.

Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?

17.

Print a Printer Settings page.

18.

'Get More Info' option in Windows® 2000 is not working with IPP. What should I do?

19.

Printouts have a curl or wave.

20.

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

21.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

22.

Cannot print after a Windows 10 update (June 2020)

23.

Use the Universal Printer Driver for PCL

24.

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

25.

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

26.

Change the printer driver settings (Windows/macOS)

27.

The printer status is Offline or Paused.

28.

I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.

29.

How can I change the printer settings?

30.

Can I use non-Brother or third party supplies with the Brother machine?