FAQs & Troubleshooting
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HL-2170W
196 Results
1.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
2.
The printer status is Offline or Paused.
3.
"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
4.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
5.
Download a file from the "Downloads" section and save it to Windows 8 computer.
6.
Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
7.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
8.
Reset the print server to the default factory settings
9.
How can I activate/deactivate the Toner Save Mode?
10.
All print jobs are aborted and nothing is printed. (Linux)
11.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
12.
Use the Universal Printer Driver for PCL
13.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
14.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
15.
Discover the MAC address of the Brother network card
16.
The printer prints unexpectedly or it prints garbage.
17.
Print on both sides of the paper.
18.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
21.
Protect your Brother machine against unauthorised access over the network
22.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
23.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
24.
The paper is skewed when it's printed.
25.
I am using Windows. When I print a document, the printed page is blank. What should I do?
26.
What is the password for the print server when connected to a network? What is the user name and password for web browser access?
27.
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
28.
Is there a Brother machine which is compatible with Mac Airport stations?
29.
How can I configure my printer in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
30.
I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003 IPP. What should I do?