FAQs & Troubleshooting
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240 Results
- 51Can I print from or scan to Android™ Smartphone?
- 52I can print but cannot scan via network. (For Windows)
- 53Ink Low
- 54Scan multiple pages into one file instead of each scan being saved as a separate file.
- 55Wrong Paper Size
- 56Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 57Open the Control Panel (For Windows)
- 58I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 59I cannot install Brother drivers on Debian 10 or later (Linux)
- 60Where can I download Brother iPrint&Scan application for Mac?
- 61I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 62Protect your Brother machine against unauthorised access over the network
- 63Scan from the Brother iPrint&Scan application using Windows Phone.
- 64After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 65I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 66A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 67The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 68Install Starter Ink
- 69Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 70Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 71I cannot print from my computer via USB.
- 72Change the printer driver settings (Windows/macOS)
- 73No Ink Cartridge
- 74I can print but cannot scan via network. (For Mac)
- 75No Paper Fed
- 76Is my Brother machine compatible with Windows Vista?
- 77When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 78Out of Memory
- 79I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 80Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 81I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 82Delete a network scanner entry. (Linux)
- 83Uninstall the scanner driver. (Linux)
- 84After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 85Make a two-sided copy. (Duplex)
- 86Add your Brother machine with AirPrint (macOS)
- 87Cannot print after a Windows 10 update (June 2020)
- 88The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 89"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 90Wireless setup is requesting a WPS PIN to complete the setup
- 91When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 92I am unable to print from a client PC to a printer on a print server. (Linux)
- 93To install the printer driver easily using a tool. (Linux)
- 94I want to print using CUPS while keeping SELinux enabled. (Linux)
- 95Scan a document using Brother iPrint&Scan. (macOS only)
- 96I get a TS error when trying to print on a wireless network.
- 97Check the firmware version.
- 98Open the Status Monitor
- 99Delete print jobs from the print queue.
- 100Install the built-in drivers (For Windows 8 and Windows 10)