Preguntas frecuentes y solución de problemas
- 124/03/2021My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 222/03/2021Printing is not possible. (USB connection)
- 313/10/2020When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 413/05/2020I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 525/11/2019My printer will not print from the P-touch Address Book software.
- 622/11/2019I connected multiple printers of the same model to one computer but can only print from one of them.
- 720/11/2019When printing via the USB cable, the printer repeatedly pauses and then continues printing. (for Windows)
- 817/10/2019"No barcodes were detected in the document" is displayed on the computer screen when printing a barcode using the Crop Print function.
- 930/08/2019I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 1009/08/2019I cannot print and my printer is identified as an unknown device.
- 1111/01/2019My printer has suddenly stopped printing.
- 1215/12/2016When I print a long label or many labels continuously, printing suddenly stops.