FAQs & Troubleshooting
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187 Results
- 51What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 52My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 53Configure the Scan to Email Feature (Linux)
- 54The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 55I want to print using CUPS while keeping SELinux enabled. (Linux)
- 56Scan a document from the Windows Vista Photo Gallery
- 57In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 58Scan a document using "Scanner and Camera Wizard" in Windows XP
- 59Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 60The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 61Scan using XSane or GIMP (Linux)
- 62Cannot print after a Windows 10 update (June 2020)
- 63Paper size settings are unavailable when I print from OpenOffice (Linux)
- 64Large characters are printed incorrectly. (Linux)
- 65Print command (LPR) (Linux)
- 66When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 67I installed scan-key-tool, but it does not work. (Linux)
- 68Delete a network scanner entry. (Linux)
- 69Uninstall printer drivers (Linux)
- 70Firewall port requirements of the Scan Key Tool (Linux)
- 71How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 72Delete print jobs from the print queue.
- 73A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 74I cannot print from my computer via USB.
- 75Change the printer driver settings (Windows/macOS)
- 76I can print but cannot scan via network. (For Macintosh)
- 77Windows 7 Support Information
- 78The paper is skewed when it's printed.
- 79I cannot scan via USB. (Mac OS X)
- 80I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 81My Brother machine misfeeds paper.
- 82Scan an image and insert it in a Windows XP application
- 83I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 84The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 85Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 86Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 87What is a "Generic PCL Driver"?
- 88How do I clear the message "MFC is Busy" or "Connect Failure"?
- 89I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 90Can I use non-Brother or third party supplies with the Brother machine?
- 91What can happen if the wrong paper is used in your machine.
- 92When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 93When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 94I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 95I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 96How do I install additional memory?
- 97Vertical streaks appear in my copies.
- 98I cannot install the driver when using the Driver Install Tool. (Linux)
- 99The downloaded driver's name is different from my machine's name. (Linux)
- 100The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)