Updated:28/02/2020

These are the most viewed FAQs, ranked by popularity.

1. 1.I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
2. 2.I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
3. 3.I'm using Mac OS X 10.5. When I install the drivers from the CD-ROM supplied with the machine, the message "The application LOGINserver quit unexpectedly" appears. What should I do?
4. 4.How do I install the Optional Tray Module?
5. 5.How to identify your Operating System (OS).