FAQs & Troubleshooting
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187 Results
- 1I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3What is UPnP and SSDP?
- 4Configure scan settings without administrator privileges (Linux)
- 5I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 6I cannot print from my computer via USB.
- 7The printer status is Offline or Paused.
- 8Functions supported in the Windows 7 built-in drivers
- 9Windows 7 Support Information
- 10I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 11How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 12I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 13The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 14Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 15I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 16I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 17I want to print using CUPS while keeping SELinux enabled. (Linux)
- 18How do I clear the message "MFC is Busy" or "Connect Failure"?
- 19What does "MACHINE ERROR XX" mean?
- 20What is Multi-Function Link Pro Suite?
- 21I cannot install the driver when using the Driver Install Tool. (Linux)
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24Configure the Scan to Email Feature (Linux)
- 25Configure and use the Scan Key Tool (Linux)
- 26What driver package format is supported by my Linux distribution?
- 27Scan using XSane or GIMP (Linux)
- 28Cannot print after a Windows 10 update (June 2020)
- 29The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 30I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 31I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 32Paper size settings are unavailable when I print from OpenOffice (Linux)
- 33My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 34The downloaded driver's name is different from my machine's name. (Linux)
- 35The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 36I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 37Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 38Large characters are printed incorrectly. (Linux)
- 39The driver installation finished successfully but I cannot print. (Linux)
- 40Print command (LPR) (Linux)
- 41I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 42When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 43I cannot scan when using SELinux (Security-Enhanced Linux)
- 44I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 45I installed scan-key-tool, but it does not work. (Linux)
- 46When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 47When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 48Command List of brscan. (Linux)
- 49Delete a network scanner entry. (Linux)
- 50Important points for specifying the scan area (Linux)