FAQs & Troubleshooting
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187 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Print the Network Configuration page
- 3What is UPnP and SSDP?
- 4How do I factory reset the print server?
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 7Does NC-2200w work with Windows Vista?
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 10What can happen if the wrong paper is used in your machine.
- 11What is the BRAdmin Professional software used for?
- 12I'm using Macintosh®. What are the settings in the Scanner window used for?
- 13The printer status is Offline or Paused.
- 14I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 15How can I clear the "PLS OPEN COVER" error message on LCD?
- 16The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 17I'm using Macintosh. What is the PreScan option used for?
- 18When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 19What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 20Configure and use the Scan Key Tool (Linux)
- 21Command List of brscan. (Linux)
- 22Windows 10 Support Information
- 23What is the Network Shared printing?
- 24I cannot print from my computer via network. (For Windows)
- 25I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 26I can print but cannot scan via network. (For Macintosh)
- 27Check the IP addresses of your PC and the Brother machine
- 28Windows 7 Support Information
- 29The paper is skewed when it's printed.
- 30How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 31I'm using Windows XP. I cannot scan with the USB cable.
- 32In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 33When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 34Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 35The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 36Can I print from DOS applications?
- 37What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 38I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 39I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 40I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 41When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 42Print command (cupswrapper) (Linux)
- 43How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 44Can I print from and scan to iPhone, iPod touch and iPad?
- 45I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 46The machine does not print anything.
- 47My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 48I installed scan-key-tool, but it does not work. (Linux)
- 49Delete a network scanner entry. (Linux)
- 50How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)