FAQs & Troubleshooting
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196 Results
- 1I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 2I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I'm using Windows 7. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 5Does NC-2200w work with Windows Vista?
- 6Functions supported in the Windows 7 built-in drivers
- 7I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 8Is it OK to install Brother Windows XP drivers into Windows Vista?
- 9I have uninstalled the MFL-Pro software and now I can not uninstall the PaperPort® 8.0SE software. What can I do?
- 10The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 11The machine does not print anything.
- 12Open the "Scanners and Cameras" and Properties.
- 13I can print but cannot scan via network. (For Windows)
- 14I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 15Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 16Can I use non-Brother or third party supplies with the Brother machine?
- 17How do I factory reset the print server?
- 18I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 19I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 20Configure the Scan to Email Feature (Linux)
- 21Configure and use the Scan Key Tool (Linux)
- 22Scan using XSane or GIMP (Linux)
- 23When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 24I cannot scan when using SELinux (Security-Enhanced Linux)
- 25I cannot 2-sided (duplex) print from Mac OS X 10.6/ 10.7.
- 26A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 27What is the Network Shared printing?
- 28I cannot scan via USB. (Mac OS X)
- 29I'm using Windows XP. I cannot scan with the USB cable.
- 30Scan a document using "Scanner and Camera Wizard" in Windows XP
- 31Scan an image and insert it in a Windows XP application
- 32Scan a document from a Windows Vista application
- 33I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 34What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 35What driver package format is supported by my Linux distribution?
- 36Cannot print after a Windows 10 update (June 2020)
- 37The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 38I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 39I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 40Paper size settings are unavailable when I print from OpenOffice (Linux)
- 41My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 42The downloaded driver's name is different from my machine's name. (Linux)
- 43The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 44I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 45Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 46Large characters are printed incorrectly. (Linux)
- 47The driver installation finished successfully but I cannot print. (Linux)
- 48Print command (LPR) (Linux)
- 49I'm using Fedora 28. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 50I installed scan-key-tool, but it does not work. (Linux)
