FAQs & Troubleshooting
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212 Results
- 1I cannot make borderless prints.
- 2Can I print from or scan to Android™ Smartphone?
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Replace Ink
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Can I use AirPrint with my Brother machine?
- 7The printer status is Offline or Paused.
- 8Print using only the black ink cartridge when the Color cartridges have run out.
- 9What driver package format is supported by my Linux distribution?
- 10When I print images, the quality is not good (Linux)
- 11Pre-Required Procedures (Linux)
- 12I cannot find some option in the Printing preferences. (For Windows)
- 13Locate files scanned with ControlCenter3 (For Windows)
- 14Change the printer driver settings (Windows/macOS)
- 15How do I know which side up my photo paper should be in the tray?
- 16Scan and save a document in PDF format (Scan to File)
- 17Which E-mail packages are compatible with ControlCenter3?
- 18When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 19Where is the USB port on the machine?
- 20Print command (cupswrapper) (Linux)
- 21Improve poor print quality.
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Locate files scanned with ControlCenter2 (For Macintosh)
- 24I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 25I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 26Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 27Can third party ink be used to refill the ink cartridges?
- 28Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 29Is there any way to reduce Ink consumption when printing from my computer?
- 30I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 31Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 32Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 33Configure and use the Scan Key Tool (Linux)
- 34Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 35I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 36When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 37Uninstall the scanner driver. (Linux)
- 38I want to print using CUPS while keeping SELinux enabled. (Linux)
- 39Uninstall printer drivers (Linux)
- 40My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 41When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 42Change the user interface of ControlCenter3
- 43Paper Jam
- 44When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 45How do I load envelopes into my machine?
- 46The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 47Paper size settings are unavailable when I print from OpenOffice (Linux)
- 48My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 49The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 50The driver installation finished successfully but I cannot print. (Linux)