FAQs & Troubleshooting
Popular |
DCP-165C
211 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The edge of glossy paper is smudged.
3.
Download a file from the "Downloads" section and save it to Windows 8 computer.
4.
Print using only the black ink cartridge when the Color cartridges have run out.
5.
Replace Ink
6.
I cannot make borderless prints.
7.
Paper Jam
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
What driver package format is supported by my Linux distribution?
10.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
11.
I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
12.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
13.
Can I use AirPrint with my Brother machine?
14.
Change the printer driver settings (Windows/macOS)
15.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
16.
Can I print from or scan to Android™ Smartphone?
17.
The keys on the control panel do not respond.
18.
Install the built-in drivers (For Windows 8 and Windows 10)
19.
How to identify your Operating System (OS).
20.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
21.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
22.
Uninstall printer drivers (Linux)
23.
Firewall port requirements of the Scan Key Tool (Linux)
24.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
25.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
27.
ControlCenter3 displays a blank screen at startup (Windows)
28.
I cannot save a file downloaded from the Brother support website (For Windows)
29.
I cannot find some option in the Printing preferences. (For Windows)
30.
I still receive the error message "Paper Jam" after I removed the jammed paper.