FAQs & Troubleshooting
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211 Results
- 51Install PaperPort™ 12SE / 14SE onto Windows 10.
- 52I cannot save a file downloaded from the Brother support website (For Windows)
- 53Check the firmware version.
- 54When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 55Open the Status Monitor
- 56Can I use AirPrint with my Brother machine?
- 57Locate files scanned with ControlCenter2 (For Macintosh)
- 58Locate files scanned with ControlCenter3 (For Windows)
- 59The printer status is Offline or Paused.
- 60Can I print directly onto DVDs or CDs?
- 61When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 62Scan multiple pages into one file instead of each scan being saved as a separate file.
- 63I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 64Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 65Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 66Where can I get FaceFilter Studio and what can I do with this application?
- 67Change the user interface of ControlCenter3
- 68In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 69Scan an image and insert it in a Windows XP application
- 70Scan a document in Windows 8 and Windows 10.
- 71Scan a document from a Windows Vista application
- 72The keys on the control panel do not respond.
- 73Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 74Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 75Where can I find my Brother machine's serial number?
- 76Set the date and time
- 77Improve poor print quality.
- 78I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 79When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 80What is MFL-Pro Suite Software?
- 81I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 82I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 83I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 84I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 85Configure and use the Scan Key Tool (Linux)
- 86Cannot print after a Windows 10 update (June 2020)
- 87The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 88Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 89Print command (LPR) (Linux)
- 90I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 91Print command (cupswrapper) (Linux)
- 92I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 93I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 94I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 95To install the printer driver easily using a tool. (Linux)
- 96ControlCenter3 displays a blank screen at startup (Windows)
- 97Install BookScan & Whiteboard Suite onto Windows 10.
- 98Install FaceFilter Studio onto Windows 10.
- 99Windows 10 Support Information
- 100"Offline" appears on the Status Monitor.