FAQs & Troubleshooting
 |
Popular |
243 Results
- 1Replace Toner
- 2I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 3When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Faint
- 6What is Google Cloud Print™? Can my Brother machine use it?
- 7My Brother machine could not be found over the network when I installed drivers on my PC.
- 8(Video) Load A4/Letter paper
- 9Toner Low or Prepare New Toner Cartridge
- 10Curled or wavy
- 11White lines, bands or ribbing across the page
- 12Replace Drum
- 13Scan multiple pages into one file instead of each scan being saved as a separate file.
- 14When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 15(Video) Connect telephone line and power cords
- 16Change the printer driver settings (Windows/macOS)
- 17The printer status is Offline or Paused.
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 19Jam 2-sided
- 20Cannot print after a Windows 10 update (June 2020)
- 21Enable the Brother machine's network interface.
- 22Print a web page from iPrint&Scan when using an Android™ mobile device.
- 23Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 24The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 25Wrinkles or creases
- 26I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 27Clean the drum unit
- 28I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 29I cannot print using my Brother machine on a wireless network (Windows)
- 30Can I use IPv6 with my Brother machine?
- 31(Video) Unpack your Brother machine
- 32Scan from the Brother iPrint&Scan application using Windows Phone.
- 33Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 34How to identify your Operating System (OS).
- 35Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 36Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 37Toner specks
- 38Envelope creases
- 39Lines across the page
- 40White lines across the page
- 41Black lines down the page
- 42When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 43Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 44Use the Network Connection Repair Tool (Windows)
- 45Delete print jobs from the print queue.
- 46Download a file from the "Downloads" section and save it to Windows 8 computer.
- 47Printing/ Scanning with a mobile device
- 48Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Can I print from or scan to Android™ Smartphone?
- 50Copied images or documents appear lighter or darker than the original document.
