FAQs & Troubleshooting
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252 Results
- 1(Video) Replace Toner
- 2Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3Document Jam (With Video Instructions)
- 4Replace Drum
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7What is Brother iPrint&Scan?
- 8Jam Inside (With Video Instructions)
- 9My Brother machine could not be found over the network when I installed drivers on my PC.
- 10Image skewed
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 14Can I print from or scan to Android™ Smartphone?
- 15Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 16Jam Rear (With Video Instructions)
- 17Jam Tray (With Video Instructions)
- 18Enable the Brother machine's network interface.
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20Printing/ Scanning with a mobile device
- 21What driver package format is supported by my Linux distribution?
- 22The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 23White spots or black spots at 94 mm (3.7 in.) intervals
- 24Gray background
- 25Hollow print
- 26Where can I download Brother iPrint&Scan application for Mac?
- 27How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 28What kind of envelopes and labels are recommended for printing?
- 29Load paper in the paper tray
- 30"Offline" appears on the Status Monitor.
- 31Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 32Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 33Change the printer driver settings (Windows/macOS)
- 34Drum !
- 35Wrinkles or creases
- 36Reset the network settings to the factory default
- 37What is the recommended paper?
- 38Print on envelopes, labels, or thick paper from the manual feed slot.
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41(Video) Set up your Brother machine
- 42(Video) Unpack your Brother machine
- 43(Video) Load A4/Letter paper
- 44(Video) Load an Envelope (Manual Feed Slot)
- 45Open the Control Panel (For Windows)
- 46I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 47Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 49How to identify your Operating System (OS).
- 50I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.