FAQs & Troubleshooting
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241 Results
- 1Replace Toner
- 2(Video) Load A4/Letter paper
- 3I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 4Jam Inside (With Video Instructions)
- 5My Brother machine could not be found over the network when I installed drivers on my PC.
- 6What is Brother iPrint&Scan?
- 7Document Jam (With Video Instructions)
- 8Replace Drum
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10Load paper in the paper tray
- 11Jam Rear (With Video Instructions)
- 12Jam Tray (With Video Instructions)
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16I cannot install Brother drivers on Debian 10 (Linux)
- 17What driver package format is supported by my Linux distribution?
- 18Use Mopria® Print Service (MPS) with my Brother machine
- 19Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 20Can I print from or scan to Android™ Smartphone?
- 21Jam 2-sided
- 22Wrinkles or creases
- 23What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 24Clean the drum unit
- 25Toner Low or Prepare New Toner Cartridge
- 26Download a file from the "Downloads" section and save it to Windows 10 computer.
- 27"Offline" appears on the Status Monitor.
- 28The printer status is Offline or Paused.
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 30Black lines down the page
- 31Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 32Print Unable or Print Unable XX
- 33Scan multiple pages into one file instead of each scan being saved as a separate file.
- 34Out of Memory
- 35Image skewed
- 36I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 37Enable the Brother machine's network interface.
- 38Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 39Printing/ Scanning with a mobile device
- 40Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 41Change the printer driver settings (Windows/macOS)
- 422-sided Disable or 2-sided Disabled
- 43Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 44Size mismatch
- 45Drum !
- 46Toner specks
- 47What can happen if the wrong paper is used in your machine.
- 48Turn the Toner Save Mode on or off.
- 49Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 50I cannot print or scan via USB on Ubuntu 20.04 or later or on its derivative (Linux)