FAQs & Troubleshooting
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253 Results
- 1(Video) Load A4/Letter paper
- 2Load paper in the paper tray
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4(Video) Replace Toner
- 5Turn the Toner Save Mode on or off.
- 6Enable the Brother machine's network interface.
- 7Toner Low or Prepare New Toner Cartridge
- 8My Brother machine could not be found over the network when I installed drivers on my PC.
- 9White spots or black spots at 94 mm (3.7 in.) intervals
- 10Manual Feed
- 11Image skewed
- 12I cannot print using my Brother machine on a wireless network (Mac)
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14(Video) Set up your Brother machine
- 15Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17Out of Memory
- 18Lines across the page
- 19Confirm that a FAX I sent was received correctly.
- 20Print the Network Configuration Report
- 21Ghost
- 22Hollow print
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 25The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 26Wireless setup is requesting a WPS PIN to complete the setup
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28Delete print jobs from the print queue.
- 29Print a web page from iPrint&Scan when using an Android™ mobile device.
- 30Can I print from or scan to Android™ Smartphone?
- 31What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 32Size mismatch
- 33Document Jam (With Video Instructions)
- 34Drum End Soon
- 35Curled or wavy
- 36Wrinkles or creases
- 37Set the Sleep Mode Countdown
- 38I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 39The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 40(Video) Update the Driver or Firmware for your Brother machine
- 41(Video) Unpack your Brother machine
- 42Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 43I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 44Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 45Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 46Toner specks
- 47Jam 2-sided
- 48Black toner marks across the page
- 49White lines down the page
- 50White lines, bands or ribbing across the page