FAQs & Troubleshooting
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253 Results
- 51Replace Drum
- 52The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 53I want to print using CUPS while keeping SELinux enabled. (Linux)
- 54I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 55Scan a document using Brother iPrint&Scan. (macOS only)
- 56I cannot print on a wireless (Wi-Fi) network (Windows)
- 57How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 58Unpack your Brother machine
- 59"Offline" appears on the Status Monitor.
- 60I cannot find some option in the Printing preferences. (For Windows)
- 61Open the Control Panel (For Windows)
- 62What is AirPrint?
- 63How to identify your Operating System (OS).
- 64The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 65Important points you need to confirm before configuring your Brother machine for a wireless network.
- 66Scan a document and e-mail it as an attachment. (For Windows)
- 67Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 68Select Receive mode.
- 69Scan Unable xx
- 70Discover the MAC address of the Brother network card
- 71I can print but cannot scan via network. (For Mac)
- 72I can print but cannot scan via network. (For Windows)
- 73Copy on Both Sides of the Paper (2-sided Copy)
- 74Verify if the Brother machine has a dial tone
- 75Scan multiple pages into one file instead of each scan being saved as a separate file.
- 76Clean the paper pick-up roller
- 77Clean the drum unit
- 78Size Error DX or Size Error 2-sided
- 79My Brother machine has no power.
- 80Drum !
- 81I am having a problem receiving faxes.
- 82What is Distinctive Ring and how do I program it?
- 83I am experiencing problems sending a fax.
- 84I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 85What can happen if the wrong paper is used in your machine.
- 86Reset the network settings to the factory default
- 87What is the recommended paper?
- 88I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 89Configure and use PC-FAX (CUPS) (Linux)
- 90Where can I download Brother iPrint&Scan application for Mac?
- 91Uninstall printer drivers (Linux)
- 92Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 93I get a TS error when trying to print on a wireless network.
- 94Connect the telephone line and power cord
- 95What is the difference between the toner cartridge and the drum unit?
- 96A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 97Print the WLAN report
- 98Scan a text document and convert it into a text file (For Windows)
- 99What is the Network Shared printing?
- 100Scan and save a document in PDF format for Windows (Scan to File)
