FAQs & Troubleshooting
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241 Results
- 51I cannot print using my Brother machine on a wireless network (Windows)
- 52I cannot print using my Brother machine on a wireless network (Mac)
- 53Can I use IPv6 with my Brother machine?
- 54Use Mopria® Print Service (MPS) with my Brother machine
- 55A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 56Download a file from the "Downloads" section and save it to Windows 8 computer.
- 57Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 58The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 59I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 60Document Jam (With Video Instructions)
- 61Jam Rear (With Video Instructions)
- 62Jam Tray (With Video Instructions)
- 63Envelope creases
- 64What is the BRAdmin Professional software used for?
- 65What is the recommended paper?
- 66Print on envelopes, labels, or thick paper from the manual feed slot.
- 67Image skewed
- 68Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 69Download a file from the "Downloads" section and save it to Windows 10 computer.
- 70When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 71(Video) Unpack your Brother machine
- 72(Video) Load an Envelope (Manual Feed Slot)
- 73The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 74Change the printer driver settings (Windows/macOS)
- 75White spots or black spots at 94 mm (3.7 in.) intervals
- 76Lines across the page
- 77Ghost
- 78Hollow print
- 79Black lines down the page
- 80Cannot print after a Windows 10 update (June 2020)
- 81The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 82The driver installation finished successfully but I cannot print. (Linux)
- 83I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 84Connect your Brother machine to your mobile device via a wireless router or access point.
- 85What kind of envelopes and labels are recommended for printing?
- 86Possible solutions for print quality issues
- 87Check the firmware version.
- 88Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 89Scan from the Brother iPrint&Scan application using Windows Phone.
- 90Delete print jobs from the print queue.
- 91I cannot find some option in the Printing preferences. (For Windows)
- 92Open the Control Panel (For Windows)
- 93I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 94The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 95Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 96Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 97Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 98What is AirPrint?
- 99I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 100Scan a document and e-mail it as an attachment (For Macintosh)
