FAQs & Troubleshooting
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249 Results
- 101Connect your Brother machine to your mobile device via a wireless router or access point.
- 102(Video) Set up your Brother machine
- 103Scan from the Brother iPrint&Scan application using Windows Phone.
- 104I cannot find some option in the Printing preferences. (For Windows)
- 105Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 106The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 107What is AirPrint?
- 108Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 109Scan Unable xx
- 110Size Error DX or Size Error 2-sided
- 111Smudges on printed pages (Poor fixing)
- 112I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 113Envelope creases
- 114Gray background
- 115What can happen if the wrong paper is used in your machine.
- 116Ghost
- 117Hollow print
- 118My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 119The downloaded driver's name is different from my machine's name. (Linux)
- 120How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 121Install PaperPort™ 12SE / 14SE (Windows)
- 122Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 123I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 124How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 125Drum !
- 126Print the Network Configuration Report
- 127I installed scan-key-tool, but it does not work. (Linux)
- 128Important points for specifying the scan area (Linux)
- 129Install PaperPort™ 12SE onto Windows 10.
- 130"Offline" appears on the Status Monitor.
- 131Scan and save a document in PDF format for Windows (Scan to File)
- 132Verify if the Brother machine has a dial tone
- 133White spots or black spots at 94 mm (3.7 in.) intervals
- 134When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 135Set the Sleep Mode Countdown
- 136I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 137I cannot print on a wireless (Wi-Fi) network (Windows)
- 138Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 139Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 140Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 141Scan a document and e-mail it as an attachment (For Macintosh)
- 142I cannot print from my computer via USB.
- 143Print Unable or Print Unable XX
- 144I can print but cannot scan via network. (For Windows)
- 145Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 146I am experiencing problems sending a fax.
- 147I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 148Scan using XSane or GIMP (Linux)
- 149I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 150Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)