FAQs & Troubleshooting
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372 Results
- 1Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 2Paper Jam
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5How do I load paper?
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7"Offline" appears on the Status Monitor.
- 8Can I print from or scan to Android™ Smartphone?
- 9Scan multiple pages into one file instead of each scan being saved as a separate file.
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Printing/ Scanning with a mobile device
- 13Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 14Ink Low
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16Document Jam
- 17Replace Ink
- 18How to Scan-to-XXXX. (XXXX is Scan-key-tool feature.) (Linux)
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 21Cover is Open
- 22Add your Brother machine with AirPrint (macOS)
- 23A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 24Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 25I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27How to identify your Operating System (OS).
- 28Unable to Print 3X
- 29No Paper Fed
- 30How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 31One or more of my colors are not printing (blank).
- 32I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 33Command List of brscan. (Linux)
- 34Combine multiple scanned documents into a single file with PaperPort™
- 35What is Brother iPrint&Scan?
- 36Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 37Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 38The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 39Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 40Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 41Delete numbers stored in my Brother machine's Caller ID History.
- 42Unable to Print 7X
- 43Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 44Low Temperature
- 45How do I know which receive mode to select?
- 46Discover the MAC address of the Brother network card
- 47The edge of glossy paper is smudged.
- 48Unable to Print XX
- 49Wrong Paper Size
- 50Print using only the black ink cartridge when the Color cartridges have run out.
