FAQs & Troubleshooting
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Latest |
240 Results
- 15125/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 15225/03/2016Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 15325/03/2016What is the Network Shared printing?
- 15425/03/2016Can I print from or scan to Android™ Smartphone?
- 15525/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 15624/03/2016When I scan a document using ControlCenter, the scanned file size is too big.
- 15724/03/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 15824/03/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 15924/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 16023/03/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 16123/03/2016Cannot Detect
- 16207/03/2016Ink Low
- 16309/12/2015When I print documents that contain tables or images with lines, such as technical drawings, the lines are not straight or aligned.
- 16418/11/2015On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 16503/09/2015Install BookScan & Whiteboard Suite onto Windows 10.
- 16630/07/2015Can I reduce printing noise of my Brother machine?
- 16727/07/2015I cannot view the HTML format manual (web manual).
- 16826/05/2015Printing result in Windows Photo Viewer is light.
- 16928/04/2015Unable to Scan AX
- 17023/04/2015I still receive the error message "Paper Jam" after I removed the jammed paper.
- 17126/03/2015Improve poor print quality.
- 17220/02/2015(Video)Additional paper jam clear operations
- 17320/02/2015(Video) Install the ink cartridges
- 17419/02/2015(Video) Load envelopes
- 17519/02/2015(Video) Load photo paper
- 17619/02/2015(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 17719/02/2015(Video Library) Set up your product
- 17819/02/2015(Video) Unpack the machine
- 17919/02/2015(Video) Load plain Letter/A4 paper
- 18019/02/2015(Video) Connect the telephone line and power cord
- 18124/12/2014Print using only the black ink cartridge when the Color cartridges have run out.
- 18227/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 18320/11/2014How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 18419/09/2014Why doesn't my Brother machine have a dial tone?
- 18511/06/2014Wrong Tray Setting or Wrong Tray Settings
- 18604/06/2014When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 18704/06/2014The edge of glossy paper is smudged.
- 18803/06/2014Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 18902/06/2014Paper tray not detected/ Paper tray #2 not detected
- 19018/04/2014Print the Network Configuration Report
- 19117/02/2014Where is the USB port on the machine?
- 19220/01/2014Loading paper in the manual feed slot.
- 19318/10/2013Load photo paper
- 19415/10/2013Load envelopes
- 19527/09/2013Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM
- 19625/09/2013When I print photos, the color quality is not good.
- 19704/09/2013Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 19803/09/2013The body of a fax cannot be sent when sending a fax with a cover page via AirPrint from my computer. (OS X v10.8)
- 19926/08/2013Unpack the machine
- 20021/08/2013Load paper in the paper tray