FAQs & Troubleshooting
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209 Results
- 51"Offline" appears on the Status Monitor.
- 52Verify the Brother machine connected to the Wired Network (For Windows)
- 53How to identify your Operating System (OS).
- 54I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 55I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 56I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 57The color of printouts are not what I expected.
- 58What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 59I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 60What kind of memory can I use?
- 61What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 62What is the recommended paper?
- 63Print on envelopes, labels or thick paper from the Manual feed slot
- 64Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 65Replace WT (waste toner) Box
- 66Booklet Printing
- 67My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 68Cannot print after a Windows 10 update (June 2020)
- 69Print a web page from iPrint&Scan when using an Android™ mobile device.
- 70Change the printer driver settings (Windows/macOS)
- 71The printer status is Offline or Paused.
- 72Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 73How can I configure my machine in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
- 74When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 75What is the printable area per page?
- 76What is the BRAdmin Professional software used for?
- 77Clear paper jams
- 78Verify the Brother machine connected to the Wired Network (For Macintosh)
- 79What is the difference between the toner cartridge and the drum unit?
- 80The toner does not fix to paper well. How do I improve the toner fixing? (poor fixing)
- 81Change the length of time the machine will wait until it goes into Sleep Mode
- 82I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 83What driver package format is supported by my Linux distribution?
- 84The driver installation finished successfully but I cannot print. (Linux)
- 85Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 86I get a TS error when trying to print on a wireless network.
- 87Windows 10 Support Information
- 88Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 89Download a file from the "Downloads" section and save it to Windows 8 computer.
- 90Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 91Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 92Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 93Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 94Can I use AirPrint with my Brother machine?
- 95Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 96The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 97Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 98Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 99I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 100Missing image at thin line.