FAQs & Troubleshooting
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Popular |
112 Results
- 1TWAIN or WIA errors appear when starting to scan. (Windows)
- 2Document Jam
- 3Can not scan a long document.
- 4Replace Roller
- 5Do not insert card
- 6No Profile set
- 7Configuring frequently-used scan settings on your computer.
- 8Load Documents
- 9Server Time out
- 10Multifeed
- 11Unusable Device (Other Error)
- 12Clean the scanner
- 13"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 14Easy Scan to E-mail
- 15When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 16Card Jam
- 17The LCD displays an error code when I use Web icon (Brother Web Connect).
- 18Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 19When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 20My Brother machine doesn't feed a card for scanning.
- 21TWAIN errors appear when starting to scan. (Macintosh)
- 22OCR does not work.
- 23What is Brother iPrint&Scan?
- 24Replace Pad
- 25I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 26Check the firmware version.
- 27A plastic card error occurs.
- 28Cannot Delete
- 29Registration Failed (Shortcut)
- 30Address Book Full
- 31Sending Error (Scan to FTP)
- 32Open the Control Panel (For Windows)
- 33Paper suitable for scanning
- 34Clean the Separation Pad
- 35How to identify your Operating System (OS).
- 36Authenticate Err
- 37Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 38Clean the Pick-up Roller
- 39Cover is Open
- 40Check your machine's IP Address or Node Name
- 41"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 42Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 43Cannot install software. (Windows users only)
- 44Cannot start Remote Setup.
- 45Colors in the scanned image are dark.
- 46Setting up the Web icon (Brother Web Connect) function.
- 47I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49Configure the Scan to Email Feature (Linux)
- 50What driver package format is supported by my Linux distribution?
