FAQs & Troubleshooting
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Popular |
111 Results
- 1What is Brother iPrint&Scan?
- 2Do not insert card
- 3TWAIN or WIA errors appear when starting to scan. (Windows)
- 4When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 5Replace Parts
- 6Uninstall the Brother Software and Drivers (Windows)
- 7TWAIN errors appear when starting to scan. (Macintosh)
- 8Can not scan a long document.
- 9Replace Pad
- 10Unusable Device (Other Error)
- 11Other Error (Other Error)
- 12Easy Scan to E-mail
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14Load Documents
- 15Card Jam
- 16Server Time out
- 17How to identify your Operating System (OS).
- 18My scanned image is missing.
- 19A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 20I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 21What driver package format is supported by my Linux distribution?
- 22Command List of brscan. (Linux)
- 23Delete a network scanner entry. (Linux)
- 24Uninstall the scanner driver. (Linux)
- 25"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 26I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 27I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 28Install PaperPort™ 12SE onto Windows 10.
- 29How do I setup my ADS scanner to Scan to network, without getting “Sending Error” or “Submit Error” message?
- 30No Profile set
- 31All Blank Page Skipped
- 32The machine is in Offline Mode.
- 33USB Flash Drive is Full
- 34Shortcuts Full
- 35There is a card in the card slot.
- 36Open the Control Panel (For Windows)
- 37Printing/ Scanning with a mobile device
- 38The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 39The LCD displays an error code when I use Web icon (Brother Web Connect).
- 40What is Brother Web Connect?
- 41Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 42I cannot start ControlCenter.
- 43Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 44Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 45Unable to Scan XX
- 46Clean the Pick-up Roller
- 47Reset the network settings to the factory default.
- 48Configure the Scan to Email Feature (Linux)
- 49"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 50Important points for specifying the scan area (Linux)
