FAQs & Troubleshooting
Latest |
139 Results
- 10130/01/2014How do I install additional memory?
- 10230/01/2014Replace the toner cartridge.
- 10327/11/2013I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax" or "Print & Scan", but I cannot print.
- 10411/09/2012A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 10516/03/2012Can I print from or scan to an Android™ Smartphone?
- 10616/03/2012The paper is skewed when it's printed.
- 10714/03/2011When I print a document as a booklet from Microsoft Office 2003 or later, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 10817/02/2011The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 10910/08/2010I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 11003/06/2010How do I uninstall the Windows printer driver
- 11123/04/2010Functions supported in the Windows 7 built-in drivers
- 11211/02/2010I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 11301/12/2009What is the BRAdmin Professional software used for?
- 11426/11/2009What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 11524/11/2009When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 11620/10/2009Where can I download a driver for my machine?
- 11715/07/2009How do I factory reset the Network Interface Card (NIC)?
- 11809/07/2009How do I clear paper jams?
- 11911/07/2008I want to use the Simple Network Configuration capabilities of Apple® Mac OS X but I cannot find my printer in the "Print Center".
- 12010/06/2008In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 12127/04/2007I updated Web BRAdmin and now I cannot enable the logging function.
- 12207/02/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 12304/04/2006How can I install the Web BRAdmin on Windows Server 2003?
- 12431/03/2006When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does not print as expected.
- 12531/03/2006The printer makes a grinding or clicking sound.
- 12620/02/2006All the lights are flashing together.
- 12720/02/2006An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 12820/02/2006The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2).
- 12916/01/2006What kind of paper can I use?
- 13010/01/2006What kind of memory can I use?
- 13105/01/2006What is UPnP and SSDP?
- 13205/01/2006White lines appear across the page.
- 13312/12/2005Printouts have a grey background.
- 13409/12/2005What is APIPA?
- 13509/12/2005I'm using the Simple Network Configuration capabilities of Apple® Mac OS® X. I can print from a Macintosh®, but not from a Windows® PC.
- 13609/12/2005What is the unprintable area per page?
- 13709/12/2005How do I disable the APIPA protocol?
- 13809/12/2005What is the best printer driver to use-the PCL or BR-Script driver?
- 13915/11/2005Where do I find the complete User's Guide?