FAQs & Troubleshooting
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210 Results
- 1Print on envelopes, labels or thick paper from the Manual feed slot
- 2Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 3Print on plain paper or bond paper from the Manual feed slot
- 4Can I print from or scan to Android™ Smartphone?
- 5Carry out calibration to improve the colour density
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7What is Brother iPrint&Scan?
- 8Can I print from and scan to iPhone, iPod Touch and iPad?
- 9What is the printable area per page?
- 10Drum Error (Drum!)
- 11Jam Rear
- 12Can I print from DOS applications?
- 13When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 14Turn the Toner Save Mode on or off
- 15How can I configure my machine in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
- 16Print on both sides of the paper.
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18Can I print on transparencies e.g. for overhead projectors?
- 19The printer prints unexpectedly or it prints random data
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21How do I create the file for direct printing?
- 22My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 23Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 24Reprint the last print job
- 25Drums End Soon/ Drum End Soon(X)
- 26Adjust colour settings by using the custom setting in the printer driver
- 27The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 28I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Delete print jobs from the print queue.
- 31Can I use AirPrint with my Brother machine?
- 32No Belt Unit
- 33I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 34The paper is skewed when it's printed.
- 35I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 36Print data directly from the USB flash memory drive
- 37The toner does not fix to paper well. How do I improve the toner fixing? (poor fixing)
- 38Print both sides of the paper manually (Manual Duplex Printing for Macintosh)
- 39Reset the network settings to the factory default
- 40What is the BRAdmin Professional software used for?
- 41"Offline" appears on the Status Monitor.
- 42Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 43The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 44The printer status is Offline or Paused.
- 45I'm having a problem with the print quality.
- 46I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 47What is WPA-PSK/ WPA2-PSK and TKIP, AES?
- 48The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 49Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 50I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
