FAQs & Troubleshooting
Popular |
93 Results
- 1Document Jam
- 2Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 3The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7What is Brother iPrint&Scan?
- 8When viewing the scanned documents on my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
- 9"Multifeed detection" or "Multifeed Detection Error"
- 10Can I print from or scan to Android™ Smartphone?
- 11When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 12Cannot scan a long document.
- 13(Video) Update the Driver or Firmware for your Brother machine
- 14The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 15Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 16Your Scanner cannot be detected on the Network during Installation
- 17Load Documents
- 18Scan and save documents to Android™ mobile devices using my Brother machine.
- 19How to identify your Operating System (OS).
- 20Scan and save a document in PDF format for Windows (Scan to File)
- 21My Brother machine is unresponsive.
- 22Scan error due to length, reduce length
- 23Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 24The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 25Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 26Duplex (two-sided) scan
- 27Discover the MAC address of the Brother network card.
- 28I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 29Change the brscan5 scan settings using XSane (Linux)
- 30Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 31I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 32Changing scan settings in ControlCenter.
- 33Paper suitable for scanning
- 34Scan multiple pages into one file instead of each scan being saved as a separate file.
- 35Unusable Device
- 36Check your machine's IP Address or Node Name
- 37The scanning speed is slow when scanning from my machine. (Windows)
- 38If you want to check that your Network Devices are working correctly
- 39A grey line or margin appears on the side of the scanned document.
- 40I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 41Install PaperPort™ 12SE / 14SE (Windows)
- 42Configuring frequently-used scan settings on your computer.
- 43Open the Control Panel (For Windows)
- 44Can I print from and scan to iPhone, iPod Touch and iPad?
- 45Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 46Clean the roller
- 47What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 48Reset the network settings to the factory default.
- 49What is the default password for my Brother machine?
- 50"ControlCenter needs to be updated." - macOS 10.15 Catalina